Clinical Intake & Correspondence Specialist (REMOTE)

Clinical Intake & Correspondence Specialist (Remote)
Our client is seeking a Clinical Intake & Correspondence Specialist who is a detail-oriented, empathetic communicator and thrives in a fast-paced, remote environment. In this role, you will be the first point of contact for important health care requests, using your patience, curiosity, and strong organizational skills to keep every case moving smoothly. If you are a self-motivated team player who adapts quickly and takes pride in accuracy and excellent customer service, this opportunity is for you.

This role is fully remote. Applicants must reside in Oregon, Washington, Idaho, or Utah and able to work PST hours.

Clinical Intake & Correspondence Specialist Responsibilities

• Receive, research, and take initial action on documentation and requests from members, providers, and internal teams.
• Review requests for completeness and follow up to obtain any missing information, without performing clinical evaluation or interpretation.
• Validate preauthorization requirements, benefits, and eligibility, and accurately document findings across multiple systems.
• Create and manage cases in the care management system, and document inpatient admission and discharge notifications.
• Coordinate with clinical staff, other departments, and vendors to resolve issues and deliver complete, timely responses.

Clinical Intake & Correspondence Specialist Qualifications

• High school diploma or GED, plus 3 years of customer service or clinical services experience (or an equivalent combination of education and experience).
• Knowledge of medical terminology and anatomy, with experience in health care systems such as EMR, billing, and claims.
• Intermediate computer skills (Microsoft Office, Outlook, internet research) and the ability to work in multiple systems at once.
• Strong written and verbal communication, data entry, and organizational skills, with the ability to work quickly, independently, and meet deadlines in a production environment.
• Ability to work remotely full time, with flexibility for weekends, holidays, overtime, and hours past 6:00 PM Pacific Time.

Compensation: $25-$27/hr. (DOE)

VanderHouwen Contractors Enjoy Exceptional Benefit Perks!
As an eligible contract employee with VanderHouwen, youll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

Meet VanderHouwen
What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and were in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.

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