Security Officer / Support Services Specialist II

Primary Function and Positional Purpose

The Security and Support Services Specialist will develop competency across multiple roles—including Security, Environmental Services, and Supply & Linen Tech. This position will work the night shift (8pm – 6am), starting Friday night through Tuesday morning

The primary function of the Security Officer/Support Services Specialist is to serve as a Night Security Officer, Environmental Services Technician and Supply and Linen Technician, ensuring a clean, safe, and well-maintained environment while supporting the facility’s security and logistical operations during overnight hours. In this combined role, the individual is responsible for performing cleaning and sanitization tasks in accordance with infection control standards, monitoring and securing the premises to protect staff, patients, and property, and managing the distribution and inventory of linens and essential supplies. Positioned as a key overnight support staff member, this role requires adaptability, attention to detail, and strong situational awareness to maintain both the operational readiness and safety of the facility throughout the night shift. This role is also an essential part of the healthcare team, supporting overall patient care by reducing the risk of hospital-acquired infections. Their work directly impacts patient satisfaction and hospital accreditation outcomes. The Security Officer/Support Services Specialist will work closely with the EVS Supervisor and Support Services Manager to ensure VBCH facilities are clean, safe, and departments have the supplies and linens required to deliver excellent care

Position Essential Functions:

1. Security Operations

• Patrol buildings, grounds, and parking lots for safety and security.
• Monitor security systems; respond to alarms and incidents.
• Enforce access control procedures; verify staff and visitor credentials.
• Support patient, staff, and asset escort needs.
• Respond to emergencies and assist in evacuations or lockdowns.
• Document and report safety/security incidents, hazards, or suspicious activity.

2. Infection Control & Compliance

• Adhere to hospital infection control procedures in all duties (PPE use, hand hygiene, disinfection).
• Use hospital-approved disinfectants and techniques for cleaning surfaces and equipment.
• Follow protocols for cleaning and transporting soiled linens, regulated waste, and contaminated materials.
• Report contamination, biohazards, or spills immediately and respond using correct procedures.
• Comply with all OSHA, Joint Commission, and hospital regulatory standards.

3. Environmental Cleaning & Room Turnover

• Perform discharge and terminal cleaning of patient rooms including high-touch surfaces and equipment.
• Clean and disinfect common areas: hallways, lobbies, restrooms, elevators, and staff areas.
• Replenish consumables (soap, toilet paper, sanitizer) in patient and public areas.
• Perform floor care (sweeping, mopping, vacuuming, buffing).
• Perform deep-cleaning activities including floors, walls, and ceilings.
• Prepare rooms for new patients, ensuring cleanliness and supply readiness.
• Operate and maintain cleaning equipment (buffers, vacuums, carts) safely.
• Report maintenance or equipment issues to supervisors.

4. Supply Chain Support

• Distribute supplies promptly to departments, prioritizing critical items.
• Maintain organized, safe, and clean supply storage areas.
• Rotate and label supplies according to standards and infection control policy.
• Use inventory systems to monitor stock and ensure timely restocking.
• Report expired, damaged, or backordered items.

5. Linen and Laundry Support

• Sort, launder, and inspect linens, scrubs, and cleaning material.
• Deliver clean linen to departments and collect soiled items following infection control guidelines.
• Operate washers, dryers, and use chemical disinfectants per specifications.
• Fold, label, and organize clean linens; rotate stock.
• Maintain cleanliness of laundry equipment and workspaces.
• Assist with linen-related requests from clinical teams.

6. Waste Management

• Collect, transport, and dispose of medical, general, and recyclable waste.
• Follow regulated procedures for handling and segregation of waste materials.
• Ensure bins and waste areas are sanitized and managed per safety protocols.

7. Customer Service & Interdepartmental Communication

• Interact courteously and professionally with patients, staff, and visitors.
• Respect patient privacy and dignity while performing tasks in occupied rooms.
• Collaborate with clinical and support departments to meet needs.
• Respond promptly to urgent supply, linen, or cleaning requests.
• Communicate inventory or safety concerns clearly to the Support Services Manager or appropriate staff.

8. Documentation & Reporting

• Complete logs and documentation for supply distribution, cleaning, laundry, and security events.
• Maintain inventory and safety records accurately, both manually and electronically.
• Report damaged items, equipment issues, or environmental hazards promptly.

9. Cross-functional and Team Support

• Assist in other areas of Support Services as assigned by the Support Services Manager.
• Collaborate with management to reduce waste, improve efficiency, and enhance service quality.
• Participate in training for infection control, safety, and multi-department duties.
• Support departmental growth and embrace cross-training responsibilities.

This position requires professionalism, integrity, strong situational awareness, and the ability to work independently in a healthcare setting where your actions have a direct impact on patient care and staff safety.

Van Buren County Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.

Job Type: Full-time

Pay: $16.78 - $24.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $17 - $24