What are the responsibilities and job description for the Server Team Member position at Vampire Penguin?
Overview
Join our dynamic team as a Server Team Member and become the heart of an energetic, fast-paced food service environment! In this role, you will deliver exceptional customer experiences by providing friendly, efficient service while managing food and beverage orders with precision. Your enthusiasm and dedication will help create a lively atmosphere where guests feel valued and eager to return. This position offers an exciting opportunity to develop your culinary and customer service skills while working in a vibrant setting that celebrates teamwork and positivity. All roles are paid positions, emphasizing the importance of your contribution to our success.
Duties
- Take accurate food and beverage orders from customers using POS systems such as Aloha POS or Micros POS, ensuring quick and correct processing.
- Prepare and serve food items, maintaining high standards of food safety, sanitation, and presentation.
- Operate kitchen equipment safely and efficiently to support food preparation activities.
- Manage customer orders from start to finish, including processing cash transactions, handling cash register operations, and balancing cash at shift end.
- Upsell menu items by recommending specials or add-ons to enhance guest satisfaction and increase sales.
- Maintain a clean workspace by regularly sanitizing tables, counters, and kitchen areas; bus tables promptly; ensure proper sanitation practices are followed throughout the shift.
- Provide excellent customer service by addressing guest inquiries, resolving issues promptly, and ensuring a welcoming environment for all patrons.
Experience
- Previous experience in quick service or fast food restaurants is highly desirable.
- Familiarity with POS systems such as Aloha POS or Micros POS is preferred.
- Food handling and safety management knowledge is essential for maintaining health standards.
- Demonstrated ability to multitask efficiently in a busy environment while managing retail sales transactions and food service operations.
- Strong math skills for processing cash transactions accurately and managing retail math tasks.
- Experience working in a restaurant, café, or grocery store setting will be advantageous.
- Excellent communication skills combined with a positive attitude to deliver top-tier customer service in diverse settings.
Join us as a Server Team Member where your energy fuels memorable guest experiences! Your dedication to quality service combined with your enthusiasm for the food industry will make you an invaluable part of our team. We look forward to welcoming motivated individuals ready to thrive in a lively environment that values teamwork, professionalism, and fun!
Pay: $4.00 - $10.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $4 - $10