What are the responsibilities and job description for the Customer Service / Data entry position at Valumax?
Overview
A small business in Florence NJ is looking for a friendly, detailed and organized customer service rep to help with our daily operations.
Work Hours:
Mon - Fri 8:00am - 4:30pm
Requirements:
- Attention to detail and ability to multitask
- Proficient in data entry (accuracy and speed)
- Patient, empathetic, and professional phone demeanor.
- Prior customer service experience (phone support preferred).
- Proficiency in Microsoft Word, Excel
- Basic math skills for handling numerical data and calculations
Duties:
- entering orders accurately into the system, verifying details and confirming order information.
- assisting customers with questions or issues related to order status, shipping, billing, returns, ensuring timely resolution and clear communication.
- printing UPS, FedEx shipping labels
- communicating with warehouse staff regarding order shipment details
Please email resume to apply.
Job Type: Full-time
Pay: From $22.00 per hour
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Florence, NJ 08518 (Required)
Work Location: In person
Salary : $22