Retail Sales Associate – Optical / Eyewear

Join Our Team

This position is focused on optical sales, eyewear dispensing, inventory management, and order coordination.

We're looking for an organized, customer-focused team member who enjoys helping people, staying organized, and taking ownership of their work. This is much more than a front desk position. You'll play a key role in helping patients choose eyewear they love while ensuring every order is accurate from start to finish.

If you enjoy sales, problem-solving, and creating an exceptional patient experience, we'd love to meet you.

What You'll Do

• Help patients select frames and lenses that fit their lifestyle, prescription, and budget.
• Educate patients on lens options, coatings, and upgrades.
• Verify completed eyewear for quality and accuracy before delivery.
• Receive, organize, and maintain optical inventory.
• Track and follow up on lab orders to ensure patients receive their eyewear on time.
• Provide outstanding customer service in person and over the phone.
• Perform frame adjustments, minor repairs, and fittings.
• Maintain accurate documentation and complete tasks with attention to detail.
• Work closely with doctors and teammates to ensure a smooth patient experience.

We're Looking For Someone Who Is:

• Friendly, confident, and enjoys working with people.
• Comfortable recommending products and educating patients.
• Highly organized and detail-oriented.
• Accountable and dependable.
• Able to manage multiple priorities without losing accuracy.
• A strong communicator and team player.
• Motivated to learn new skills and grow professionally.

Preferred Qualifications

• Retail, sales, customer service, or optical experience is helpful but not required.
• We are happy to train the right person with the right attitude.
• Bilingual in both Spanish and English is helpful but not required.

Why You'll Love Working Here

• Paid on-the-job training.
• Opportunities for career growth in the optical field.
• Supportive team environment.
• No evenings or major holidays.
• Competitive pay based on experience.
• Employee eyewear benefits.
• The opportunity to make a real difference by helping people see their best.

Success in This Role Looks Like

• Patients receive accurate eyewear on time.
• Inventory is organized and well maintained.
• Orders are followed through without needing reminders.
• Patients feel confident, informed, and excited about their eyewear.
• You take ownership of your work and are proud of the details.

If you're looking for a long-term career, not just another job—and enjoy helping people while working in a fast-paced, detail-oriented environment, we'd love to hear from you!

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $20