What are the responsibilities and job description for the Service Porter position at Valley Truck Centers?
Job Purpose:
- The Service Porter at Valley Ford Trucks is responsible for ensuring the smooth operation and organization of the service department. This role is crucial in maintaining the efficiency of vehicle service operations by managing the movement of vehicles and supporting the service team in delivering exceptional customer service.
Key Responsibilities:
- Move and park vehicles in designated areas to facilitate the service process.
- Assist service advisors and technicians in locating vehicles and preparing them for service.
- Maintain cleanliness and organization of the service lot and work areas.
- Perform basic vehicle inspections and report any issues to the service team.
- Ensure customer vehicles are returned in a clean and presentable condition.
- Support the service department with various tasks as needed, ensuring a seamless workflow.
- Provide excellent customer service by addressing inquiries and assisting customers in a professional manner.
- Adhere to all company policies and safety regulations to ensure a safe working environment.
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Supplemental voluntary insurances available.
- Life Insurance is fully funded by the employer
- Employee assistance program
- Employee discount
- Paid time off
- Birthday day off
- Recognition for longevity
- Parental leave
- Referral program
- Health Club/Recreation Center membership reimbursements
- Employee Team Member Programs and more!
Come join the Winning Team at Valley Truck Centers!!!
Qualifications:
Required Education:
- High school diploma or equivalent.
Required Experience:
- Previous experience in a customer service or automotive service environment is preferred.
- Experience in handling and managing vehicles in a professional setting is advantageous.
Required Skills and Abilities:
- Strong interpersonal and communication skills to effectively interact with customers and team members.
- Ability to operate and maneuver vehicles safely within a dealership or service area.
- Basic understanding of automotive services and vehicle maintenance procedures.
- Excellent organizational skills with the ability to manage multiple tasks efficiently.
- Attention to detail to ensure vehicles are maintained to a high standard.
- Ability to work independently and as part of a team in a fast-paced environment.
- Flexibility to work varying shifts, including weekends and holidays, as needed.
Salary : $15 - $17