Medical Receptionist

Position Summary:
We are seeking a detail-oriented and dependable Medical Receptionist to join our front desk team. This role is responsible for accurate patient scheduling, check-in/check-out, and providing excellent customer service in a busy clinical environment.

Success in this role requires strong attention to detail, the ability to follow established scheduling protocols, and a team-focused approach.

Key Responsibilities:

• Schedule patient appointments accurately according to clinic guidelines
• Manage incoming calls and route appropriately
• Check patients in and out efficiently and professionally
• Verify and update patient information
• Follow established scheduling rules and workflows consistently
• Communicate clearly with providers and clinical staff
• Assist with same-day scheduling changes and cancellations
• Maintain a high standard of customer service at all times

Qualifications:

• Prior front desk, administrative, or customer service experience required
• Experience in a medical office or healthcare setting preferred
• Strong organizational skills and attention to detail
• Ability to follow written instructions and standardized workflows
• Excellent communication and customer service skills
• Ability to multitask in a fast-paced environment
• Experience with scheduling systems or EHR preferred

Pay: $21.00 - $23.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Application Question(s):

• When scheduling an appointment, how do you ensure accuracy?

What electronic scheduling system are you most familiar with (EHR)?
Do you prefer a workstyle that allows flexibility where you can figure things out on your own, do best with clear rules and consistent workflows and processes, or do you prefer to have minimal structure?

Experience:

• Medical receptionist: 1 year (Required)

Work Location: In person

Salary : $21 - $23