What are the responsibilities and job description for the Medical Receptionist position at Valley Medical Care?
Position Summary:
We are seeking a detail-oriented and dependable Medical Receptionist to join our front desk team. This role is responsible for accurate patient scheduling, check-in/check-out, and providing excellent customer service in a busy clinical environment.
Success in this role requires strong attention to detail, the ability to follow established scheduling protocols, and a team-focused approach.
Key Responsibilities:
- Schedule patient appointments accurately according to clinic guidelines
- Manage incoming calls and route appropriately
- Check patients in and out efficiently and professionally
- Verify and update patient information
- Follow established scheduling rules and workflows consistently
- Communicate clearly with providers and clinical staff
- Assist with same-day scheduling changes and cancellations
- Maintain a high standard of customer service at all times
Qualifications:
- Experience in a medical office or healthcare setting preferred
- Strong organizational skills and attention to detail
- Ability to follow written instructions and standardized workflows
- Excellent communication and customer service skills
- Ability to multitask in a fast-paced environment
- Experience with scheduling systems or EHR preferred
Pay: $21.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Experience:
- Medical receptionist: 1 year (Preferred)
Work Location: In person
Salary : $21 - $23