What are the responsibilities and job description for the Admissions Coordinator position at Valley Manor & Rehabilitation Center?
Overview:
We are seeking a dedicated and detail-oriented Admissions Coordinator to join our healthcare team. The ideal candidate will possess a strong background in SNF admissions, insurance understanding and administrative support within a healthcare setting. As an Admissions Coordinator, you will play a vital role in managing patient intake processes, ensuring compliance with health regulations, and providing exceptional customer service to patients and their families. This position offers an opportunity to contribute to a compassionate healthcare environment while utilizing your organizational skills and medical administrative expertise.
Responsibilities:
- Coordinate patient admissions by collecting and verifying personal, insurance, and medical information accurately and efficiently
- Manage electronic health records (EHR) systems, ensuring all patient data is uptodate, complete, and confidential in accordance with privacy regulations
- Serve as the primary point of contact for patients via phone and in person, providing clear communication regarding appointment scheduling, documentation requirements, and procedural instructions
- Assist with medical administrative tasks such as insurance verification and maintaining compliance with health regulation policies
- Collaborate with healthcare providers and administrative staff to facilitate smooth patient flow and timely processing of admissions
- Maintain thorough knowledge of medical terminology, health insurance policies, and relevant regulations to support accurate documentation and patient care standards
- Support office operations by managing appointment calendars, typing reports or correspondence, and ensuring a welcoming environment for patients
Qualifications:
- Prior experience working in a healthcare environment is highly preferred
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with patient management software or EMR/EHR systems
- Strong understanding of health regulation policies, medical terminology, and electronic health records management
- Excellent customer service skills with the ability to communicate effectively via phone and client interactions
- Knowledge of health insurance processes including verification procedures and billing support
- Ability to maintain strict confidentiality of patient information in compliance with privacy laws such as HIPAA
- Strong organizational skills with attention to detail; proficient typing skills for documentation purposes
Join our team to make a meaningful difference in patient experiences through efficient admissions processes and compassionate support!