What are the responsibilities and job description for the Banquet Server - On Call position at Valley Forge Casino Resort?
Valley Forge Casino & Resort is looking for on-Call Banquet Servers to join our growing Banquet team. The right candidate will thrive in a fast-paced environment and has great attention to detail. The average gratuities yield an additional 19-20 per hour on top of your base pay.
Summary:
To ensure quality guest service to all
guests at catered hotel and convention center functions.
Job Duties:
- Sets up banquet meal functions as described by the banquet function sheet.
- Provide prompt, professional and courteous service during banquet meal functions.
- Performs tableside buffet food service as required. Maintains a clean and orderly workstation.
- Cleans tables of all glasses, silver, china, etc. during and after banquet functions.
- Completes all assigned side work throughout scheduled shift.
- Greets and continually monitors to ensure quality guest satisfaction.
- Informs supervisor of guest comments/complaints.
- Assists in
the set-up and break-down of functions when business demands are high.
Qualifications:
- High school diploma or equivalent preferred.
- Good customer service skills; ability to communicate effectively with others; understand and complies with all Company and departmental rules and regulations.