Director of Talent Development

ABOUT THE ORGANIZATION

Billion-dollar credit union serving nearly 80,000 members throughout California's beautiful Central Valley is looking to expand their team. For over 75 years we have been providing superior service for our members and community. As a not-for-profit financial cooperative we believe in banking with a purpose and therefore annually return millions of dollars to our members in the form of better rates, lower fees, and access to fair credit. We pride ourselves in helping our members achieve their financial dreams. At the end of the day, we are optimists, partnering with our members and community to empower a brighter future. Together, we are doing great things for the community we call home.

Description

The Director of Talent Development will create, implement, and execute all training programs for the professional growth and development of our credit union employees. This role will manage the Talent Development team and will partner with corporate and operation leaders to implement initiatives across the business to enhance performance management, leadership development, product and service knowledge. The Director of Talent Development will focus on innovation, organization, and be a team-oriented individual that is knowledgeable about the roles, services, and products within our credit union.

Responsibilities

• Develop, improve, and manage all new hire and ongoing training and education, as well as developmental programs for management
• Lead detailed Symitar training for staff on an ongoing basis
• Create, evaluate and monitor developmental programs for our staff including one-on-one training, group training, workshops, remote and tracking training
• Develop assessments for tracking training sessions to determine the outcomes and effectiveness of each training program
• Leverage technology and various learning modalities to provide innovative solutions to create programs that fit the needs of our financial institution; ultimately driving the success of employees and the credit union itself
• Develop and manage training road maps and career paths, coordinate and facilitate schedules with Human Resources, managers, and supervisors
• Assist with design, implementation and maintenance of employee recognition programs and assist with company planned events
• Address organizational development challenges at the credit union. Take initiative and action to respond, resolve and follow-up regarding obstacles to employee performance
• Maintain and update all company procedures in collaboration with respective departments
• Other duties as assigned by Vice President of People & Culture and Senior Leadership

Education, Experience & Skills

• Five years of similar or related experience in management, design, and execution of employee training and development programs.
• Five years of experience within a financial institution, with prior experience as a manager is required.
• Bachelor's degree in human resources, organizational development, psychology, or related field required
• Ability to develop and present learning material efficiently and effectively
• BSA/OFAC/NMLS knowledge

Pay Range & Work Schedule:

• This position is a Grade 14, with a salary ranging from $98,000.00 to $130,000.00 per year
• The anticipated pay rate for new hires is between the low-end and midpoint of the range, depending on experience
• The pay rates listed above are based upon the geographic location of our Administrative Offices in Modesto, CA using the greater Central Valley area for our pay range calculations
• Full Time, exempt position. Schedule will be based around normal business operating hours
• Monday to Friday

Position Requirements

Mental/Emotional Requirements

• Technical aptitude to understand complex programs and applications.
• Displays courtesy, tact, and diplomacy during personal contact with others inside and/or outside of the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
• Strong written, verbal, and interpersonal skills.
• Detail-oriented, organized, accurate and ability to adapt to change. Excellent decision making and time management skills.
• Well-developed analytical and problem-solving skills. Ability to trouble-shoot problems and research capabilities of current or proposed products.

Physical Requirements

• Exert up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Sedentary work involves sitting most of the time.
• The incumbent is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; typing; viewing a computer screen and reading.
• Climb/descend stairs in an emergency situation.
• Operate routine office equipment including personal computers, copy machines, mobile and landline phones, calculator and others as needed.
• Maintain working on a computer for six to eight hours daily, on average.
• Work extended hours if required or requested by management.
• Regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Other Requirements

• Perform job functions independently, or with limited supervision, and work effectively either on own or as part of a team.
• Read and carry out various written instructions and follow oral instructions.
• Speak clearly and deliver information in a logical and understandable sequence.
• Effectively handle multiple, simultaneous, and changing priorities.
• Exercise highest level of discretion on both internal and external confidential matters