What are the responsibilities and job description for the Medical Records Clerk position at Valley Cities Behavioral Health Care?
Medical Records Clerk
Location: Federal Way Administration, WA, 98003
Position Summary:
The Medical Records Clerk supports all agency functions related to incoming and outgoing clinical records. This position preserves the security of Protected Health Information (PHI) and understands the agency’s responsibility to protect it. This requires a comprehensive understanding of the Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2 as they relate to the disclosure of PHI with and without client consent. This position uses communication and customer service skills to provide support and information to clients, clinical staff and outside entities. This position navigates and documents in the Electronic Health Record (EHR) and tracks multi-stage processes to ensure accuracy and efficiency under strict deadlines, requiring excellent attention to detail.
Essential Job Functions:
- Maintains a working knowledge of relevant rules and regulations
- Responds to subpoenas and other requests for records
- Receives records from outside entities
- Fields phone calls from providers, courts, hospitals, and clients
- Organizes and maintains archived filing system for paper charts
- Attend training/webinars as necessary
Minimum Qualifications:
- Education: HS diploma and two years related experience
- Experience: Previous experience in healthcare medical records
- Other: Pass required background checks, ability to work independently, flexibility regarding work hours
Interpersonal Attributes:
- Good Communication skills, teamwork, and attitude
- Multicultural awareness
Intrapersonal Attributes:
- Ability to adapt
- Empathetic
- Self-disciplined
- Stress management
- Good work ethic
Working Conditions:
Work is performed inside in varying temperatures. Employee may occasionally be required to push or lift to 50 pounds. May be exposed to office supply odors or vapors. Employees are sitting, most of the time. Employee is also required to stand, walk, type, bend, write, read, interpret, and explain complex issues and speak on the telephone.
