Education Support Specialist - Patient Care Education

Under general supervision, this position is accountable to provide support for Patient Care Education and to serve as the subject matter expert for the Learning Management System (LMS). Processes, tracks, and enters data into the LMS, Continuing Education Log, Family Cardiopulmonary Resuscitation (CPR) class outcomes into the Electronic Medical Record (EMR). Greets customers and other visitors and serves as the liaison with vendors to coordinate offsite classes and enrollment. Serves as backup as appropriate for other staff within the Patient Care Education Department.

The Valley Children’s Clinical Education Department is responsible for the network-wide provision of clinical orientation, clinical education and staff development programs, services and resources that advance the strategic goals of Valley Children’s Healthcare and meet the needs of clinical staff at all locations. The team conducts educational planning that is consistent with multiple regulatory standards for the various patient care settings, and is based on information from performance improvement activities, on-going needs assessment, and a variety of health care advances. Services available to organizational departments include instruction, facilitation, curriculum development, and consultation. The department operates with the understanding that continuing education enhances participants’ knowledge, skills and attitudes so that they may continually improve the quality of service they provide to patients and families.

With more than 670 physicians and 3,500 staff, Valley Children’s Healthcare delivers high-quality, comprehensive care to more than 1.3 million children across Central California. Our 358-bed stand-alone children’s hospital and network of specialty care centers and primary care practices offer advanced pediatric services - from cancer and blood disorders to heart care and neonatal intensive care, serving children with conditions ranging from routine to rare and complex. Beyond clinical care, Valley Children’s is also a catalyst for community health - partnering with schools, nonprofits and public agencies to expand access, promote wellness and support the long-term success of children and families throughout the region.

EXPERIENCE:

• Minimum three (3) years of clerical experience that includes data collection and compilation or equivalent combination of education and experience

EDUCATION/LICENSES/CERTIFICATIONS:

• High school diploma required as accredited by the US Department of Education or GED required

POSITION DETAILS:

• Full-time, 80 hours per pay period. Varied shifts – rotating weekends and holidays required

PAY RANGE:

• $26.65 - $37.90

Disclaimer: Final compensation will be dependent upon skills and experience.

LOCATION:

• Madera, CA

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Disclaimer: Final compensation will be dependent upon skills and experience.