What are the responsibilities and job description for the Operator- - Communications position at Valley Baptist Medical Center - Brownsville?
Overview
Valley Baptist - Brownsville Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.
At Valley Baptist - Brownsville, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status
Job Summary
Full Time, Days
Supports the hospital by operating switchboard. Answers, screens, transfers incoming and outgoing calls. Monitors alarms and code situations to activate notification systems when directed
Responsibilities
Answers calls in efficient manner, uses digital pages as needed. Accesses patient information, uses scripting for all interactions.
Qualifications
Education:
Required: High school graduate or equivalent
Experience:
Required: 6 months as operator or in customer service
Certifications:
#LI-SC1
Organization Description
We help people achieve health for life through compassionate service inspired by faith.Since the early 1920s, Valley Baptist Medical Center hospitals have been involved in the community, caring for the health and spiritual needs of people in the Rio Grande Valley. We are dedicated to continuing our strong tradition of providing quality, compassionate healthcare that puts people first. Our mission is to serve, heal and educate with concern for the whole patient, an understanding of the economic environment and a relentless commitment to quality. Join our team!
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
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The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
Answers calls in efficient manner, uses digital pages as needed. Accesses patient information, uses scripting for all interactions.
Education:
Required: High school graduate or equivalent
Experience:
Required: 6 months as operator or in customer service
Certifications:
#LI-SC1