What are the responsibilities and job description for the Licensed Insurance Customer Service Representative position at Vallejo Insurance Associates?
Welcome to Vallejo Insurance Associates, where we believe in building lasting relationships grounded in trust and exceptional service right here in Vallejo, California. We're more than just an insurance agency; we're a dedicated team passionate about supporting our community. We're looking for a kind and capable Licensed Insurance Customer Service Representative to join our close-knit group. In this role, you'll be the friendly voice and guiding hand for our clients, helping them navigate their insurance needs with ease and confidence. Imagine being the person who makes someones day a little brighter by solving their insurance puzzle or simply offering reassurance. If you have a knack for clear communication, a heart for service, and you're excited to grow with a local agency that truly values its people and clients, we invite you to explore this opportunity with us. Come be a part of a team thats committed to making a difference, one policyholder at a time.BenefitsAnnual Base Salary Based on ExperiencePaid Time Off (PTO)Career Growth OpportunitiesHands on TrainingMon-Fri ScheduleHealth InsuranceDisability InsuranceRetirement PlanLife InsuranceResponsibilitiesServe as the primary point of contact for our valued clients, addressing their insurance inquiries with warmth and efficiency.Assist policyholders with policy changes, endorsements, and billing questions, ensuring accuracy and clarity.Process new insurance applications and policy renewals, maintaining meticulous records.Provide support to our sales team by preparing quotes and policy documentation.Identify opportunities to enhance client satisfaction and retention through proactive outreach.Collaborate with team members to ensure a smooth and positive customer experience from start to finish.RequirementsValid California Property & Casualty Insurance License required.Minimum of 1 years of experience in an insurance customer service role.Excellent communication abilities, both written and verbal.A genuine desire to help others and resolve their insurance-related inquiries.Proficiency with insurance agency management software and standard office applications.A proactive approach to problem-solving and attention to detail.
Salary : $48,000 - $55,000