What are the responsibilities and job description for the Training Coordinator position at Valiant Enterprises LLC?
Description
Valiant Residential is seeking a Training Coordinator who plays a key role in shaping the onboarding experience for new property management team members. This position is responsible for ensuring that all new hires receive the knowledge, tools, and resources needed to succeed in their roles and embody the Valiant standard of excellence.
With a strong background in property management, the Training Coordinator will design, deliver, and continuously improve onboarding and ongoing training programs that enhance performance, strengthen operational consistency, and promote employee engagement across all properties.
We Are Valiant
With over 37 years of experience, Valiant Residential is a next-generation property management leader, uniquely attuned to the needs of property owners and residents. We are driven by a Valiant Spirit—bold, innovative, and committed to excellence—fostering prosperous partnerships and long-term success. Our team thrives on collaboration, integrity, and strategic thinking, making a meaningful impact in the industry.
Why Work at Valiant?
At Valiant Residential, we don’t just offer jobs—we build careers. Consistently ranked as a "Top Place to Work," we are a leader in the property management industry, driven by bold, innovative professionals who make an impact.
We believe in rewarding great work with competitive total compensation and time off with comprehensive benefits, including free health insurance options and 401(k) matching. Growth isn’t just encouraged—it’s expected. With career development opportunities, a collaborative culture, and a commitment to innovation, we empower our employees to thrive.
What You’ll Be Doing
Onboarding & Training
• Lead and manage onboarding programs for new property management team members across all regions, conducting sessions three days per week.
• Deliver engaging, interactive training sessions covering company culture, policies, systems (such as Yardi), leasing standards, and operational best practices.
• Partner with HR, Operations, and departmental leaders to align onboarding content with organizational goals and compliance requirements.
• Develop and maintain training materials, presentations, and reference guides for both in-person and virtual sessions.
• Serve as a subject-matter expert in property management, incorporating real-world experience into training delivery.
• Assess new hire progress, provide coaching as needed, and collect feedback to continuously improve the onboarding experience.
• Maintain comprehensive training records, including attendance, feedback, and completion metrics.
Program Development & Continuous Improvement
• Identify training needs based on performance trends and feedback from leaders and new hires.
• Collaborate with internal stakeholders to enhance the onboarding curriculum and create refresher modules for existing team members.
• Support the rollout of new systems, processes, and initiatives by developing corresponding training materials.
• Monitor and evaluate training effectiveness to ensure business objectives are met.
Auditing & Process Alignment
• Conduct site visits to verify that onboarding and operational training practices are applied consistently.
• Provide follow-up coaching or additional training where gaps are identified.
• Document observations and share recommendations for process improvement with leadership.
Requirements
· Minimum of 3 years of experience in the property management industry, with direct experience in operations, leasing, or community management.
· Demonstrated experience in training, onboarding, or employee development within a multi-site organization.
· Strong understanding of property management operations and industry best practices.
· Excellent communication, facilitation, and presentation skills.
· High attention to detail, organization, and ability to manage multiple priorities.
· Proficiency in Microsoft Office Suite; experience with Yardi and Learning Management Systems (LMS) preferred.
If you have a Valiant Spirit—bold, driven, and ready to make an impact—we want you on our team.
Third-Party Submissions & Staffing Agencies
Valiant Residential does not accept unsolicited resumes or candidate submissions from staffing agencies or third-party recruiters for any posted positions. Any unsolicited resumes received will be considered property of Valiant Residential, and no placement fees will be paid. All official recruiting communications from Valiant Residential will come from an @valiantresidential.com email address. If you receive outreach from a different email domain claiming to represent us, please verify the legitimacy of the communication before responding.
Americans with Disabilities Act (ADA) Accommodation Statement
Valiant Residential is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities. We provide reasonable accommodations to enable individuals with disabilities to perform essential job functions, participate in the hiring process, and enjoy the benefits and privileges of employment.
If you require a reasonable accommodation to apply for a position or to perform your job, please contact jobs@valiantresidential.com. Requests will be reviewed on a case-by-case basis in accordance with applicable laws.
