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Department Supervisor

Valence
Lawrence, MA Full Time
POSTED ON 12/10/2025 CLOSED ON 1/8/2026

What are the responsibilities and job description for the Department Supervisor position at Valence?

Essential Functions Statement(s)

Safety conscious and always looking for preventative safety measures

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Understands the Valence Surface Technologies Code of Conduct policy, leading by example

Organizes assigned area to ensure ready access to and knowledge of all orders currently in process on a daily work basis

Basic knowledge of Microsoft Office

Drug screening and background check are required

Effectively communicates with customer service regarding work that is in the area or coming to the area for processing

Maintains the shop in an orderly 5S and well-kept manner

Operates within established safety, quality, and financial guidelines

Keeps current on project and overall shop performance, understands and monitors departmentbudget, works with manager to resolve problems and plans for improvements

Works closely with Production Management and supervisors on other shifts/departments to determine daily, weekly, and monthly work schedules

Maintains schedule and reassigns labor as work load changes

Knows what needs to be done on a daily basis to keep the work moving through the production process

Executes schedule with a sense of urgency, and with sincere concern for safety, quality, timeliness, and cost consciousness

Maintains and monitors appropriate documentation on all orders

Effectively supervises employees in the department

Organizes work to be done and assigns accordingly, follows dashboard requirements while working with customer service to exceed customer expectations

Communicates with employees regularly and seeks their input on issues in regard to problem solving

Clarifies responsibility and expected results

Delegates responsibility to employees where appropriate

Gives adequate direction, counsels employees on performance issues/concerns, provides assistance and/or training where appropriate

Initiates disciplinary actions where necessary according to established procedures

Works with manager and human resources to resolve problems as needed

Trains employees and monitors their performance on Valence Surface Technologies safety procedures and proper Valence techniques for all production processes and movement of materials in/out/around the shop

Understands and ably performs (and ensures that others understand and can perform) appropriate and safe techniques for lifting and maneuvering materials in various stages of completion

Understands and institutes the methods needed to get the work done in a timely and efficient manner

Resolves technical problems and challenges by involving the appropriate people in order to keep production moving, to meet/exceed customer expectations

Participates in improvement teams, Gemba walks, and meetings as requested

Participates in continuous process improvement activities always looking for new ways to do the job with eye to reducing cost, streamlining processes, and increasing throughput
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Salary.com Estimation for Department Supervisor in Lawrence, MA
$69,814 to $88,735
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