What are the responsibilities and job description for the Customer Sales & Service Associate position at val's services?
Position: Customer Sales & Service Associate
Responsibilities
Responsibilities
- Sell broadband services to both commercial and residential customers.
- Provide basic troubleshooting and technical support.
- Educate customers about products and services to enhance understanding and satisfaction.
- Assist in establishing new accounts and creating account service modifications.
- Provisioning of services to ensure seamless customer experience.
- Strong customer service and communication skills.
- Ability to troubleshoot technical issues effectively.
- Knowledge of broadband services and related products.
- Competence in account management and service provisioning.
- Customer-focused with a proactive approach to support and education.