What are the responsibilities and job description for the Assistant Manager position at val's services?
Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager by leading daily operations, supervising and training staff, and ensuring exceptional customer service. Your responsibilities include performing oil changes and vehicle maintenance, educating guests on services, managing work schedules, assisting with inventory, and maintaining safety standards. You will help build a high-performance team to deliver a trusted, quick, and easy service experience, fostering customer loyalty.
Qualifications & Skills: Candidates should have at least 1 year of supervisory experience, preferably in retail or service environments, with a customer-focused mindset. Ability to work in a fast-paced setting, analyze KPI data, and make sound decisions under pressure is essential. Schedule flexibility, English fluency, and a high school diploma or equivalent are required. Physical capability to stand for long periods, lift up to 50 pounds, and work in non-climate-controlled environments is necessary.
Key Duties
Qualifications & Skills: Candidates should have at least 1 year of supervisory experience, preferably in retail or service environments, with a customer-focused mindset. Ability to work in a fast-paced setting, analyze KPI data, and make sound decisions under pressure is essential. Schedule flexibility, English fluency, and a high school diploma or equivalent are required. Physical capability to stand for long periods, lift up to 50 pounds, and work in non-climate-controlled environments is necessary.
Key Duties
- Perform vehicle maintenance and educate customers
- Supervise daily operations and train team members
- Develop work schedules and assist with inventory management
- Ensure safety, store cleanliness, and compliance with protocols
- Lead team development and contribute to a positive store culture