Ticket Seller (SRS)- FT&PT/Winter/Seasonal - Heavenly

Job Summary: The Ski and Ride School (SRS) Ticket Seller will work to sell lessons and other products through our Ski and Ride School. This position requires excellent, pro-active, outgoing customer service and sales skills, high level of computer input for guest information, and above average attention to detail.  Sales Agents work to sell and up sell all Ski & Ride School products while helping guests to determine which lessons will best benefit them. 

Responsibilities:

• Provide above and beyond Guest Service while maintaining attention to detail in a fast-passed, vibrant environment.
• Selling/up selling all ski school lessons from pre-bookings to in-person walk up guest
• Process Sales in Resort Point of Sale system; provide other tracking in various Computer Software systems. Gathering an input of all customer information in our computer system
• Collecting and checking release of liabilities for each guest within the Ski & Ride School
• Compiling of all passes/tickets/lesson report cards, with explanation of each to the guests
• Directing guest in their next steps in the Ski & Ride School process, from rental, lockers, retail stores, lesson meeting areas
• Direct guest around the resort and answer guest questions on all resort activities. Communicate clearly and precisely, helping guest to understand all directions.
•  SRS Sales Agents are required to arrive to work, on time, at various mountain locations.

Requirements:

• Positive, proactive work ethic and a desire to sell/up sell Ski and Ride School Product.
• Ability to work on a team and maintain a positive attitude.
• Ability to speak, read, and communicate in English.
• Must have firm grasp of computer data entry/sales
• Must enjoy working directly with guests for a majority of the day.
• Ability to learn and retain a large product inventory.
• Ability to learn new computer software systems.
• Must be able to arrive to various location around the resort on time, regardless of weather conditions
• Intermediate knowledge of Microsoft Office software systems.
• High School Diploma or GED- required.

Work Schedule:  Sales Agents will work 5 days a week, 2-4 hours per day during non peak/ non holiday times.  5-6 days a week, 2-6 hours per day during peak/holiday times.  All work is based on business volume.

Positions Available: 45

For more information, please visit:

Our Mountain

Benefits and Perks 

Accommodations

Fit to Ride Program

Company Policies

Have fun.  Serve Others.  Do Right.  Drive Values.  Do Good.  Be Safe.  These are the values Vail Resorts employees embrace daily.   As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate.  Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and a commitment to creating an Experience of a Lifetime to our stakeholders.

Vail Resorts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

2014/2015 Job Fair!

If you have not received an offer to work at one of our resorts by the below dates, please join us at one of our Job Fairs. You should attend the fair for the respective resort at which you would like to work.

Be sure to complete an online application at www.jobs.vailresorts.com prior to attending a job fair.

*Heavenly & Kirkwood Mountain Resort

Saturday, October 18, 9:00am - 2:00pm at the Heavenly California Lodge