Experience of a Lifetime. More than just our mission, these words describe our unique and iconic resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees. An opportunity to work at Vail Resorts is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, and we welcome people who bring enthusiasm and pride to work.
PURPOSE/OBJECTIVE
Provide our guests with the best service possible while attending to guests’ requests from Room Service.
DUTIES/RESPONSIBILITIES
· Provide superior service to our customers (internal and external) at all times. Follow The Resort’s etiquette guidelines.
· Set Carts.
· Stock service stations with supplies, beverages, condiments, etc.
· Ability to take orders using proper phone etiquette and knowledge of menus.
· Knowledge of fine food and beverage, to include preparation, presentation and service.
· Clean and maintain service stations as well as other work areas.
· Perform routine food preparation tasks as assigned.
· Basic wine, spirit and beer knowledge and understanding of UDABC laws.
· Provide in-room dining tableside service as requested.
· Ensure that alcoholic beverages are not sold or served to underage customers/guests.
· Maintain log and frequent pickups to ensure dirty dishes are not in rooms or hallways.
· Perform other duties as assigned.
REQUIREMENTS
· Ability to stand for extended periods of time.
· Ability to bend, lift and carry heavy objects.
· Must be 21 years of Age or older to serve alcohol.
· High School education desirable, plus one year of relevant experience or a combination of education and experience from which comparable knowledge and skills are acquired.
QUALIFICATIONS
· Previous food service experience desirable.
· Good personal hygiene and neat appearance.
· Ability to deal with customers courteously and efficiently, including ability to be polite but authoritative with disorderly or intoxicated patrons.
· Basic reading, writing and math skills.
Have fun. Serve Others. Do Right. Drive Values. Do Good. Be Safe. These are the values Vail Resorts employees embrace daily. As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate. Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and a commitment to creating an Experience of a Lifetime to our stakeholders.
Vail Resorts is an Equal Opportunity Employer
