What are the responsibilities and job description for the Experienced Automotive Service Advisor position at Vaden Automotive?
Now Hiring: Experienced Service Advisor
Vaden Automotive – Brunswick, GA
Vaden Automotive is seeking an Experienced Service Advisor to join our growing service team in Brunswick, GA. This role is ideal for a customer-focused professional with prior dealership or automotive service advisor experience who understands how to balance customer satisfaction, technician efficiency, and service department profitability.
This is an exciting opportunity to be part of a busy and well-established service department while building your career with one of the most respected automotive groups in the region.
If you thrive in a fast-paced environment, communicate effectively with both customers and technicians, and take pride in delivering an exceptional service experience, we would love to connect with you.
What You’ll Do
- Greet customers and assess vehicle service needs with professionalism and accuracy
- Write detailed repair orders and clearly communicate recommended services
- Serve as the primary liaison between customers, technicians, and service management
- Provide timely updates and follow up with customers throughout the repair process
- Promote maintenance and repair recommendations based on manufacturer guidelines
- Maintain accurate documentation and comply with dealership and manufacturer standards
What We’re Looking For
- Previous experience as a Service Advisor in a dealership or automotive service environment required
- Strong communication, customer service, and organizational skills
- Ability to manage multiple repair orders efficiently in a fast-paced environment
- Experience with CDK, Xtime, or similar dealership management systems preferred
- Professional appearance and a customer-first mindset
- Valid driver’s license and ability to meet dealership employment requirements
Why Join Vaden Automotive?
- Competitive compensation plan based on experience and performance
- Opportunity to work in a high-volume service department
- Supportive leadership and team-oriented culture
- Career growth opportunities within the Vaden Automotive family of dealerships
- Comprehensive benefits including health, dental, vision, retirement plans, paid time off, and more
For more than 50 years, Vaden Automotive has been a trusted name in the Southeast, with 14 dealerships across Georgia and South Carolina. Our commitment to our employees and our community is what continues to drive our success.
Apply today and build your career with Vaden Automotive—where great people and great opportunities come together.
Vaden Automotive is an equal opportunity employer committed to creating an inclusive, supportive workplace where talent thrives.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Experience:
- Dealership: 2 years (Preferred)
- Automotive service: 2 years (Preferred)
Ability to Commute:
- Brunswick, GA 31525 (Required)
Ability to Relocate:
- Brunswick, GA 31525: Relocate before starting work (Required)
Work Location: In person