What are the responsibilities and job description for the Business Development Manager (BDM) position at Vaden Automotive?
Lead a Team, Drive Results, Grow Your Career in Automotive Sales
Vaden Automotive is looking for a Business Development Manager (BDM) to join our dynamic team. In this leadership role, you'll oversee a team that serves as the first point of contact for internet, phone, and live chat inquiries. Your focus will be on driving customer engagement and scheduling sales appointments while upholding the high level of service Vaden Automotive is known for.
What You'll Do
Respond promptly to internet, phone, and live chat leads using provided scripts to assist with vehicle availability and pricing
Build rapport with potential customers, understand their needs, and guide them toward booking an appointment with the sales team
Track and achieve daily appointment-setting goals
Follow up with leads who are not ready to buy to keep them engaged in the sales process
Supervise, train, and support the Business Development Center (BDC) team
Manage team scheduling to ensure full coverage and performance
Attend weekly management meetings to report on performance and discuss strategy
What We're Looking For
Proven Leadership Or Management Experience Is Required
Prior experience in automotive BDC is a plus, but not required — we'll train the right person
Background in customer service or call center environments is helpful
Excellent communication and interpersonal skills
A positive, goal-oriented attitude with strong follow-through
Ability to excel in a fast-paced, team-based setting
Strong multitasking, organizational, and problem-solving abilities
High school diploma or equivalent (required)
Why Choose Vaden Automotive
Excellent income potential
Ongoing professional training and career advancement
5-day work week
Health, dental, and vision insurance
Supplemental insurance (accident, disability, life, critical illness, cancer wellness)
401(k) plan with matching
Paid vacation and holidays
Employee assistance program
Flexible schedule and flexible spending account
Health savings account
Professional development assistance
Referral program
If you're a motivated, people-first leader ready to take the next step in your automotive career, apply today and drive your future forward as a Business Development Manager with Vaden Automotive!
Vaden Automotive is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Vaden Automotive is looking for a Business Development Manager (BDM) to join our dynamic team. In this leadership role, you'll oversee a team that serves as the first point of contact for internet, phone, and live chat inquiries. Your focus will be on driving customer engagement and scheduling sales appointments while upholding the high level of service Vaden Automotive is known for.
What You'll Do
Respond promptly to internet, phone, and live chat leads using provided scripts to assist with vehicle availability and pricing
Build rapport with potential customers, understand their needs, and guide them toward booking an appointment with the sales team
Track and achieve daily appointment-setting goals
Follow up with leads who are not ready to buy to keep them engaged in the sales process
Supervise, train, and support the Business Development Center (BDC) team
Manage team scheduling to ensure full coverage and performance
Attend weekly management meetings to report on performance and discuss strategy
What We're Looking For
Proven Leadership Or Management Experience Is Required
Prior experience in automotive BDC is a plus, but not required — we'll train the right person
Background in customer service or call center environments is helpful
Excellent communication and interpersonal skills
A positive, goal-oriented attitude with strong follow-through
Ability to excel in a fast-paced, team-based setting
Strong multitasking, organizational, and problem-solving abilities
High school diploma or equivalent (required)
Why Choose Vaden Automotive
Excellent income potential
Ongoing professional training and career advancement
5-day work week
Health, dental, and vision insurance
Supplemental insurance (accident, disability, life, critical illness, cancer wellness)
401(k) plan with matching
Paid vacation and holidays
Employee assistance program
Flexible schedule and flexible spending account
Health savings account
Professional development assistance
Referral program
If you're a motivated, people-first leader ready to take the next step in your automotive career, apply today and drive your future forward as a Business Development Manager with Vaden Automotive!
Vaden Automotive is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.