Sales Order Processor

Our client is looking to add a Sales Order Processor to their growing team! This person will play a key role in supporting day-to-day sales operations by ensuring all customer orders are processed quickly and accurately. The ideal candidate is detail-oriented, organized, and enjoys working cross-functionally with sales, accounting, and operations teams.
Responsibilities:

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  Process and enter customer orders into the company's ERP or CRM system with a high level of accuracy.
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  Review orders for completeness, correct pricing, and proper documentation.
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  Partner with internal departments to ensure timely fulfillment, billing, and delivery.
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  Communicate with customers and sales reps regarding order status, tracking, and updates.
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  Investigate and resolve order discrepancies, backorders, and shipment issues.
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  Maintain up-to-date and accurate customer account information.
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  Support reporting and administrative tasks as needed within the sales operations team.
  

Qualifications:

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  2 years of experience in order processing, data entry, or sales support.
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  Strong attention to detail and excellent organizational skills.
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  Experience with ERP or CRM systems (NetSuite, SAP, Salesforce, etc.) preferred.
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  Proficiency in Microsoft Office Suite, especially Excel and Outlook.
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  Strong communication skills and a customer-focused mindset.
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  Ability to work efficiently in a fast-paced, team-oriented environment.
  

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.