Associate Engagement Manager

Associate Engagement Manager

About the Company

Our client is a boutique leadership consulting firm focused on helping organizations drive transformational change, strengthen team engagement, and improve overall performance.

The firm operates in a fast-paced, entrepreneurial environment and partners with leaders across industries through services such as executive coaching, team development, and leadership training programs. Engagements are delivered both virtually and in person nationwide.

Position Overview

The Associate Engagement Manager will support both internal operations and client-facing initiatives. This role is ideal for someone early in their career who is highly organized, detail-oriented, and eager to grow into more advanced project and client management responsibilities over time.

This position includes:

- 70% program coordination, administrative support, and team operations

- 30% client account management and relationship support

- 10% travel for on-site program delivery

Key Responsibilities

Program Coordination & Administrative Support

- Manage participant communications including onboarding, reminders, and follow-ups

- Track program enrollment, engagement, and completion metrics

- Coordinate logistics and scheduling for participants and internal team members

- Prepare materials, notes, and summaries for coaching sessions and leadership programs

- Support virtual sessions (Zoom, Microsoft Teams, etc.)

- Assist with office operations including supply management and shipping materials

- Manage calendars, schedule meetings, and coordinate travel arrangements

- Support expense tracking and administrative tasks

Client & Account Support

- Assist in managing client engagements and consulting projects

- Provide project updates to internal teams and clients

- Draft and edit professional client communications

- Support planning and execution of client events

- Assist with contracts and scopes of work

- Build and maintain professional client relationships

On-Site Program Support

- Travel to support leadership development programs

- Assist with event coordination and execution

Qualifications

- Strong written communication skills

- Highly organized with strong attention to detail

- Proficient with Microsoft Office, Google Workspace, Zoom, and Teams

- Ability to manage multiple priorities in a fast-paced environment

- Collaborative and coachable mindset

- Strong problem-solving skills

Preferred Qualifications

- Experience with Canva or Adobe Creative Suite

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Desired Skills and Experience

Program Coordination & Administrative Support
- Manage participant communications including onboarding, reminders, and follow-ups
- Track program enrollment, engagement, and completion metrics
- Coordinate logistics and scheduling for participants and internal team members
- Prepare materials, notes, and summaries for coaching sessions and leadership programs
- Support virtual sessions (Zoom, Microsoft Teams, etc.)
- Assist with office operations including supply management and shipping materials
- Manage calendars, schedule meetings, and coordinate travel arrangements
- Support expense tracking and administrative tasks

Client & Account Support
- Assist in managing client engagements and consulting projects
- Provide project updates to internal teams and clients
- Draft and edit professional client communications
- Support planning and execution of client events
- Assist with contracts and scopes of work
- Build and maintain professional client relationships

On-Site Program Support
- Travel to support leadership development programs
- Assist with event coordination and execution


Equal Opportunity Notice

Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact HR@vaco.com .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Representation Notice

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. Lastly, you agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

For residents of Ontario, Canada only: to the extent the position for employment is not with Highspring or not otherwise noted as vacant above, candidate should be informed that this role is to replace a presently employed person at Vaco by Highspring's client.

Privacy Notice

Vaco by Highspring respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.


• Virginia residents may access our state specific policies here.


• Residents of all other states may access our policies here.


• Canadian residents may access our policies in English here and in French here.


• Residents of countries governed by GDPR and UK GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

· the individual's skill sets, experience and training;

· licensure and certification requirements;

· office location and other geographic considerations; and

· other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).