What are the responsibilities and job description for the Administrative Assistant position at Vacation HR?
Rent Branson is seeking a detail-oriented and proactive Administrative Assistant to support our Owner Relations team. In this role, you will help ensure that the homes in our vacation rental portfolio are maintained to the highest standards while assisting with communication, documentation, and operational coordination.
If you are highly organized, enjoy working in a fast-paced environment, and take pride in delivering excellent service, we would love to hear from you.
What You’ll Do
- Provide administrative support to the Owner Relations team in managing a portfolio of vacation rental homes.
- Assist with homeowner communications by responding to routine inquiries and ensuring timely follow-up.
- Monitor guest reviews and help track responses or corrective actions when needed.
- Coordinate with housekeeping and maintenance teams to ensure properties remain clean, safe, and guest-ready.
- Assist with scheduling vendors for maintenance, repairs, and property services.
- Maintain accurate records related to property condition, service requests, and maintenance schedules.
- Support monthly owner statement review by organizing documentation and identifying discrepancies.
- Help coordinate quarterly property quality assurance visits and compile inspection reports.
- Support onboarding documentation and setup for new homes joining the Rent Branson program.
- Collaborate with internal departments to ensure smooth communication and operational efficiency.
- Perform other administrative duties as assigned.
Who You Are
- Highly organized with strong attention to detail.
- Strong written and verbal communication skills.
- Comfortable managing multiple priorities and deadlines.
- Tech-savvy and able to quickly learn new systems and software.
- A collaborative team player who works well with multiple departments.
- Dependable and consistent with a strong sense of accountability.
- Self-motivated and proactive in completing tasks and solving problems.
- Adaptable and flexible in a dynamic work environment.