What are the responsibilities and job description for the Housekeeping Inspector - The Colonies position at Vacatia?
Now Hiring: Housekeeping Quality Specialist | Join Our Resort Team!
Are you passionate about creating unforgettable guest experiences? Do you take pride in high standards, spotless spaces, and seamless operations? If so, we want you on our team! Were searching for a Housekeeping Quality Specialist to help elevate our resort to the highest levels of cleanliness, service, and guest satisfaction.
In this role, youll be the eyes and ears of quality across the propertyensuring our resort meets and exceeds Gold Crown and Premier standards. Youll collaborate with multiple departments, champion continuous improvement, and directly influence the guest experience from the moment they arrive until long after theyve checked out.
What Youll Do
- Conduct detailed inspections of guest rooms, public areas, and back-of-house spaces to ensure everything meets brand and safety standards.
- Document inspection results and deliver clear, actionable reports to leadership.
- Partner with Housekeeping, Maintenance, and Front Office teams to resolve service issues and implement corrective actions.
- Monitor third-party housekeeping and laundry contractor performance.
- Maintain proper inventory levels for linens and housewares to support occupancy demands.
- Support internal and external audit readiness and follow up on key action items.
- Assist with guest recovery efforts and manage lost-and-found processes.
- Help train team members and promote a culture of service excellence.
What You Bring
- 12 years of experience in quality assurance, housekeeping, or guest services (hospitality experience preferred).
- High School diploma or GED required; bilingual candidates strongly preferred.
- Ability to work evenings, weekends, and holidays.
- Exceptional attention to detail and ability to follow standardized inspection procedures.
Why Youll Love It Here
- Play a vital role in shaping guest satisfaction and service excellence.
- Be part of a supportive, high-performing team committed to continuous improvement.
- Grow your career within a dynamic and expanding hospitality organization.
- Make a visible impact on resort-wide quality and reputation.
Ready to elevate our guest experience to the next level? Apply today and help us set the standard for excellence!