Front Desk Manager

Job Summary
We are seeking a dynamic and organized Front Desk Manager to be the welcoming face of our organization. In this vital role, you will oversee daily front office operations, ensuring a smooth and professional experience for visitors, clients, and staff alike. Your energetic approach will foster a positive environment, while your attention to detail and administrative expertise will keep our office running efficiently. This position offers an exciting opportunity to lead front desk activities, manage communication channels, and support overall office management with enthusiasm and precision.

Responsibilities

• Greet visitors and clients warmly, providing exceptional customer service and ensuring a positive first impression
• Manage multi-line phone systems, directing calls accurately and professionally while maintaining excellent phone etiquette
• Handle appointment scheduling, calendar management, and coordinate meetings using tools like Google Workspace and Microsoft Office
• Maintain organized filing systems, perform data entry, and ensure accurate record-keeping through proofreading and diligent documentation
• Support office management tasks including supply inventory, basic bookkeeping with QuickBooks, and clerical duties such as filing and document preparation
• Assist with customer support inquiries via phone or email, providing timely responses and solutions to client needs
• Perform general administrative tasks such as typing correspondence, managing office emails, supporting personal assistant duties, and ensuring efficient time management

Requirements

• Proven experience in office management or administrative roles with strong clerical skills
• Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Experience with multi-line phone systems and phone etiquette to handle high-volume calls confidently
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
• Demonstrated experience in customer service or customer support roles with a friendly and professional demeanor
• Knowledge of bookkeeping software such as QuickBooks is preferred for handling basic financial transactions
• Previous experience as a dental or medical receptionist or personal assistant is advantageous but not required
• Ability to type quickly with high accuracy, perform data entry tasks accurately, and proofread documents thoroughly

Join our team as a Front Desk Manager where your energetic spirit will shine! Bring your organizational prowess, computer skills, and passion for delivering outstanding service to create an inviting atmosphere that keeps our office running seamlessly. We value proactive individuals eager to support our mission through exceptional front desk leadership!

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person

Salary : $15 - $17