What are the responsibilities and job description for the Senior Client Services Associate position at V-Soft Consulting Group, Inc.?
Senior Client Services Associate (Onsite)
Primary Location: New York City, New York
V-Soft Consulting is currently hiring for a Senior Client Services Associate for our premier client in New York City, New York.
Education And Experience »
Job Responsibilities:
Qualified candidates should send their resumes to jwilliams@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.
#INDSP
Primary Location: New York City, New York
V-Soft Consulting is currently hiring for a Senior Client Services Associate for our premier client in New York City, New York.
Education And Experience »
- University (Degree) Preferred.
Job Responsibilities:
- Assist in the coordination of client transitions activity (i.e. onboarding, off boarding) in close partnership with relevant Nuveen business partners.
- Update and maintain client and authorized third party contact information via CRM application.
- Support the coordination of account maintenance activities (e.g., amendments to account name, fee schedules, benchmarks, client agreements, etc.).
- Assist team members to ensure ongoing client contractual obligations are being met.
- Support the fulfillment of ad-hoc client inquiries and requests.
- Facilitate and oversee client cash flow requests to ensure proper handling.
- Help manage client communications to ensure timely and proactive updates are provided
- Proactively anticipate client needs and assist in the development of strategies for meeting and exceeding those needs.
- Help identify, escalate and resolve problems for any issues affecting the client experience.
- Participate in relevant projects across the department, particularly those which look to mitigate risk, improve operational efficiency, and deliver exceptional client service.
- Assist to ensures preparation of weekly, monthly and quarterly client reports and presentations to be delivered to clients.
- Supports the completion of due diligence and client questionnaires.
- Support client meeting preparation by facilitating creation of materials.
Qualified candidates should send their resumes to jwilliams@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.
#INDSP