What are the responsibilities and job description for the Help Desk Analyst position at V-Soft Consulting Group, Inc.?
Help Desk Analyst (Onsite)
Primary Location: Hartford, Connecticut
V-Soft Consulting is currently hiring for a Help Desk Analyst for our premier client in Hartford, Connecticut.
Education And Experience »
A minimum of one (1) year of prior experience demonstrating the following knowledge and skills:
Job Responsibilities:
Qualified candidates should send their resumes to sgarikapati@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.
Primary Location: Hartford, Connecticut
V-Soft Consulting is currently hiring for a Help Desk Analyst for our premier client in Hartford, Connecticut.
Education And Experience »
A minimum of one (1) year of prior experience demonstrating the following knowledge and skills:
- PC Hardware and software installation.
- End user support - face to face and via telephone.
- Excellent customer service skills.
- Experience with computer systems and user administration.
- Technical familiarity with Microsoft Active Directory.
- Experience with Windows 10,11.
- Experience with Office 365.
- Experience with Device Management, Device Imaging, Device Troubleshooting.
Job Responsibilities:
- Currently need a Help Desk Technician to provide level one technical support and to process agency user forms for user moves, adds and changes.
- Attention to detail and maintaining a customer focus is essential.
- The Technician will need to provide responsive support to agency end users and escalate as necessary.
- The incumbent will need to be able to review forms for completeness and assist customers with properly completing the forms.
- They will follow agency procedures for creating and modifying user accounts on various agency systems.
- Some interaction with other state agencies will be required to complete the required processing.
Qualified candidates should send their resumes to sgarikapati@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.