What are the responsibilities and job description for the Server position at V Pizza?
Description:
Our servers are responsible for the front line of a guest’s experience. Our service teams have a passion for all aspects of the guest interaction and a genuine desire to see every guest leave a V Pizza fan. We are looking for people that are outgoing, positive, and detail oriented.
Responsibilities and Duties
The main functions include, but are not limited to the following:
- Greeting patrons and creating a welcoming environment
- Mastery of our food and bar menus to provide information to customers upon request, including knowledge and recognition of common dietary restrictions
- Taking orders from guests and accurately translating them on our Toast POS
- Making correct change according to POS and taking credit/debit payments with correct input
- Stocking server stations with silverware, dishes, napkins, takeaway boxes, straws, etc.
- Cleaning and refilling table caddies with parmesan, oregano, and red pepper flakes
- Assisting food runners and expo team members to run food at high volume hours
- Communicating with kitchen staff and other FOH team members to ensure orders are true and to standard
- Communicating with management to report any incorrect / incomplete orders, spills or messes in dining area, unsatisfied customers, and any issues that may arise
- Cleaning dirty dishes from tables, including wiping down tables, chairs, and highchairs
- Sweeping and mopping floors
- Taking out trash to go to dumpster
- Setting up and breaking down your station to set up next shift for success
Qualifications and Skills
- You must be comfortable talking and interacting with guests, we treat every guest like family!
- While restaurant experience is not required, a basic knowledge of cash handling and customer service is preferred
- Must be 18 years of age or older
- Ability to handle high-stress and fast paced environments