What are the responsibilities and job description for the FOH Manager position at V Pizza?
Description:
We are looking for great managers to join our team, Front of House Management candidates. This is an exciting opportunity for individuals who are eager to learn and grow within a dynamic company. We offer competitive compensation, comprehensive training, and opportunities for career advancement. If you are motivated, enthusiastic, and ready to take on new challenges, we want to hear from you!
Responsibilities and Duties
The main functions include, but are not limited to the following:
- Participate in a comprehensive management training program to develop the skills and knowledge necessary for a leadership role
- Learn and understand various aspects of the business that includes operations, sales, marketing, and customer service
- Assist in managing day-to-day operations of the company under the guidance of experienced managers
- Helping with duties of other employees (e.g., cashier, server, cook, etc.) when necessary, because of an unexpected absence or extra volume
- Must be able to achieve results in key areas, such as labor, food cost, beverage cost, turnover, V for Victory, etc.
- Maintain safety and health code standards throughout entire restaurant
- Provide excellent customer service by addressing customer inquiries and resolving issues in a timely manner with a friendly and polite attitude
- Maintain accurate records and perform data entry tasks as needed
- Assist in developing and implementing marketing strategies to promote products or service
- Lead and motivate staff to complete their tasks in efficient manner
- Demonstrate phone etiquette when interacting with customers or clients
- Assisting in staffing responsibilities, including hiring, training, scheduling, and terminating
Qualifications and Skills
- Previous experience in a customer service or sales role is required for Front of House Managers
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Ability to maintain professionalism and positive attitude in a fast-paced environment