What are the responsibilities and job description for the Help Desk Consultant position at V-CENTRIX-US LLC?
Hello,
I hope you're doing well.
I am Trying to reach you, because I came across your profile and felt it could be a good match for a current opportunity we’re working on.
Good morning, everyone. It appears I am going to need a consultant asap for the Technician 1 shift.
The candidates must be able to start immediately. If they cannot, do not send.
4/day week, 38 hours
It is for the Technician 1 shift.
See below. We can use an additional candidate for the below.
Help Desk Consultant
Location: Onsite in Summerville, SC
Start Date: November 10, 2026, or ASAP
Contract Duration: Through January 15, 2027, with potential for extension or conversion to full-time employment
Schedule: See shifts below.
s
Responsibilities
- Provide onsite help desk support during the go-live and subsequent operations.
- Set up, configure, and troubleshoot computers, handheld scanners, and label printers.
- Resolve user issues involving Microsoft 365, Entra ID, Intune, and Active Directory.
- Record, track, and resolve requests in a ticketing system.
- Escalate complex issues and work with other IT teams to restore service quickly.
Qualifications
- Experience in a Level 2 help desk or desktop support role; Level 2 experience preferred.
- Hands-on experience configuring and troubleshooting hardware, especially handheld scanners and label printers.
- Working knowledge of Microsoft 365, Entra ID, Intune, and Active Directory.
- Experience using a ticketing system.
· Mac support experience is a plus.
Technician 1 | |||
Day | Start | End | Hours |
Sunday | Off |
| 0.0 |
Monday | 6:00 AM | 3:30 PM | 9.5 |
Tuesday | 6:00 AM | 3:30 PM | 9.5 |
Wednesday | Off | 0.0 | |
Thursday | Off |
| 0.0 |
Friday | 6:00 AM | 3:30 PM | 9.5 |
Saturday | 6:00 AM | 3:30 PM | 9.5 |
Weekly hours |
|
| 38.0 |
Please share your updated resume and a good time for a quick conversation.
Looking forward to your response.
Thanks & Regards
Abhay Kumar Jain
Senior Technical Recruiter
INCEPTRA SOLUTIONS LLC
1520 Creekside Dr, Hoffman Estates, IL 60169
Phone Number: 1 ext. 115
Email:
LinkedIn:
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