What are the responsibilities and job description for the Security Operations Manager position at UZURV – The Adaptive TNC?
About UZURV
We believe mobility independence is for everyone. UZURV is a high growth national assisted community mobility and technology business. We’ve been very successful growing the business with public transit agencies to improve ADA paratransit service across the country. Our first program was here in Richmond with GRTC and began in 2017, but we’ve grown and grown, now providing millions and millions of trips a year in 18 states and working with 10 of the largest 20 public transit agencies in the country by their ADA paratransit ride volume. It’s not by accident. We’ve grown, because of the quality of our service. UZURV’s riders and drivers rate the company extremely highly in satisfaction. We also save our clients often 30-50% on the cost of transportation for people with disabilities and older adults who need assistance.
A Little Bit About The Role…
As our Security Operations Manager, you will be responsible for leading and coordinating security initiatives across the entire organization. This role blends day-to-day security operations with longer-term initiatives involving compliance, policy ownership, and incident response leadership. You’ll be a key partner in security decision-making, helping the business manage risk in a practical, scalable way as we continue to grow.
What You’ll Do
Lead and execute company-wide security operations and initiatives. This role owns day-to-day security operations while helping drive longer-term security strategy, compliance, and risk management across the organization.
You will partner with stakeholders across all departments, including Engineering, DevOps, IT, Finance, Operations, and Leadership, to secure our platforms, endpoints, data, and people. This is a hands-on role with clear ownership, strong cross-functional influence, and direct involvement in audits, incidents, and security decision-making.
Key Responsibilities
Company-wide Security Leadership
UZURV employees understand we are building a company that is greatly needed to improve access to mobility for all of us, regardless of our disabilities, illnesses, or impacts of age. We get daily affirmation from our riders, drivers, and the transportation companies we work with about the innovation, value, and quality inherent in what we bring to market.
In addition to providing our employees with a safe and collaborative environment UZURV also offers:
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every. single. qualification. At UZURV, we are dedicated to building a diverse, inclusive and just workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with 100% of the qualifications listed, we encourage you to still apply. Our hiring philosophy looks to weed people INTO our process, not weed them out! Who knows, you may be just the right candidate for a future role at UZURV. Just go for it... submit your resume!
We believe mobility independence is for everyone. UZURV is a high growth national assisted community mobility and technology business. We’ve been very successful growing the business with public transit agencies to improve ADA paratransit service across the country. Our first program was here in Richmond with GRTC and began in 2017, but we’ve grown and grown, now providing millions and millions of trips a year in 18 states and working with 10 of the largest 20 public transit agencies in the country by their ADA paratransit ride volume. It’s not by accident. We’ve grown, because of the quality of our service. UZURV’s riders and drivers rate the company extremely highly in satisfaction. We also save our clients often 30-50% on the cost of transportation for people with disabilities and older adults who need assistance.
A Little Bit About The Role…
As our Security Operations Manager, you will be responsible for leading and coordinating security initiatives across the entire organization. This role blends day-to-day security operations with longer-term initiatives involving compliance, policy ownership, and incident response leadership. You’ll be a key partner in security decision-making, helping the business manage risk in a practical, scalable way as we continue to grow.
What You’ll Do
Lead and execute company-wide security operations and initiatives. This role owns day-to-day security operations while helping drive longer-term security strategy, compliance, and risk management across the organization.
You will partner with stakeholders across all departments, including Engineering, DevOps, IT, Finance, Operations, and Leadership, to secure our platforms, endpoints, data, and people. This is a hands-on role with clear ownership, strong cross-functional influence, and direct involvement in audits, incidents, and security decision-making.
Key Responsibilities
Company-wide Security Leadership
- Serve as the primary security point of contact across the company
- Advise all teams on secure-by-default practices
- Partner with IT on endpoint security and MDM implementation
- Collaborate with DevOps on platform, cloud, and infrastructure security controls
- Own and operate security tooling including EDR, identity and access management, risk and compliance management, logging, and monitoring
- Lead incident response activities, including investigation, coordination, remediation, and post-incident review
- Respond to high-risk security incidents immediately and provide clear leadership during events
- Perform ongoing risk assessment, vulnerability management, and security reviews
- Own and maintain security policies, standards, and procedures
- Lead and coordinate SOC-2 compliance activities
- Work directly with external auditors, customers, and security/compliance vendors
- Support leadership with security risk visibility and decision-making
- Improve security awareness across the organization through guidance and training
- Help teams understand and adopt practical, risk-based security controls
- 5 years in security engineering, security operations, or similar roles
- Hands-on experience with endpoint security (especially macOS), incident response, and IAM
- Experience using compliance automation platforms such as Drata (or comparable tools like Vanta or Secureframe) to support security controls, evidence collection, and audit readiness
- Experience supporting or leading SOC 2 or similar compliance efforts
- Strong ability to translate security requirements into practical controls
- Confidence working cross-functionally and communicating with technical and non-technical stakeholders
UZURV employees understand we are building a company that is greatly needed to improve access to mobility for all of us, regardless of our disabilities, illnesses, or impacts of age. We get daily affirmation from our riders, drivers, and the transportation companies we work with about the innovation, value, and quality inherent in what we bring to market.
In addition to providing our employees with a safe and collaborative environment UZURV also offers:
- 401K matching
- Healthcare benefits package
- Generous PTO and paid holidays
- Collaborative team-based work environment
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every. single. qualification. At UZURV, we are dedicated to building a diverse, inclusive and just workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with 100% of the qualifications listed, we encourage you to still apply. Our hiring philosophy looks to weed people INTO our process, not weed them out! Who knows, you may be just the right candidate for a future role at UZURV. Just go for it... submit your resume!