Cloud & DevOps Engineer

About UZURV

We believe mobility independence is for everyone. UZURV is a high growth national assisted community mobility and technology business. We’ve been very successful growing the business with public transit agencies to improve ADA paratransit service across the country. Our first program was here in Richmond with GRTC and began in 2017, but we’ve grown and grown, now providing millions and millions of trips a year in 18 states and working with 10 of the largest 20 public transit agencies in the country by their ADA paratransit ride volume. It’s not by accident. We’ve grown, because of the quality of our service. UZURV’s riders and drivers rate the company extremely highly in satisfaction. We also save our clients often 30-50% on the cost of transportation for people with disabilities and older adults who need assistance.

A little bit about the role…

The Cloud and DevOps Engineer will play a critical role in providing support across multiple teams, including Data, Development/Release, QA, and Production Support. This role demands expertise in AWS and DevOps processes to ensure security, availability, scalability, cost controls, and efficient operations.

What You’ll Do

Key Responsibilities

Support Technical Leadership Initiatives:

• Provide guidance and support on cost optimization, security best practices, high availability, and scalability of cloud infrastructure.
• Collaborate with various teams to ensure best practices are followed and to drive continuous improvement in cloud operations.

Development/Release Team Support:

• Assist in the development and release process, ensuring smooth deployment of enhancements and features.
• Work closely with developers to optimize application performance and infrastructure.

QA Team Support:

• Support test automation efforts to improve the efficiency and effectiveness of QA processes.
• Maintain and enhance continuous integration (CI) pipelines to ensure reliable and timely releases.

Data Team Support:

• Manage and support data warehouse solutions on AWS.
• Support data pipeline deployment efforts, focusing on infrastructure reliability and connectivity

Production Support Team:

• Monitor production environments to ensure optimal performance and availability.
• Troubleshoot and resolve production issues promptly, implementing monitoring enhancements as needed.

We’re Excited About You Because You Have…

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience in a Cloud and DevOps role, with a strong focus on AWS.
• In-depth knowledge of DevOps processes, including CI/CD pipelines, automation, and infrastructure as code (IaC).
• Experience with data warehouse management and report automation.
• Strong understanding of security best practices and cost optimization strategies.
• Excellent problem-solving skills and the ability to troubleshoot complex issues.
• Effective communication skills to collaborate with various teams and stakeholders.

Preferred Skills:

• AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer).
• Experience with monitoring tools and practices (e.g., CloudWatch, Prometheus, Grafana).
• Knowledge of containerization and orchestration tools (e.g., Docker, ECS, Kubernetes).

Reasons it pays to work at UZURV (in addition to the pay itself)...

UZURV employees understand we are building a company that is greatly needed to improve access to mobility for all of us, regardless of our disabilities, illnesses, or impacts of age. We get daily affirmation from our riders, drivers, and the transportation companies we work with about the innovation, value, and quality inherent in what we bring to market.

In addition to providing our employees with a safe and collaborative environment UZURV also offers:

• 401K matching
• Healthcare benefits package
• Generous PTO and paid holidays
• Collaborative team-based work environment

Come As You Are

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every. single. qualification. At UZURV, we are dedicated to building a diverse, inclusive, and just workplace. If you’re excited about this role but your experience doesn’t align perfectly with 100% of the qualifications listed, we encourage you to still apply. Our hiring philosophy looks to weed people into our process, not out.

We are also committed to making our hiring process accessible and inclusive for all candidates. Throughout the interview process, we provide transparency into what to expect and include options to request accommodations. Interview invitations include details on how to request support such as captions, advance materials, or other accessibility needs.

If you require accommodations at any stage of the process, we encourage you to reach out—we’re happy to support you in a way that allows you to show up at your best.