What are the responsibilities and job description for the Patient Access Representative Hospital position at UW Health?
Job Description
Work Schedule:
80% FTE, day shift working Monday - Friday from 7:30 am – 4 pm, 4 days per week. Hours may vary based on the operational needs of the department. You will work at University Hospital in Madison, WI.
Be part of something remarkable
Bring your excellent customer service to UW Health.
We are seeking a Patient Access Representative - Hospital to:
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
University Hospital in Madison is a Magnet®-designated facility that’s ranked Wisconsin’s #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.
Job Description
Work Schedule:
80% FTE, day shift working Monday - Friday from 7:30 am – 4 pm, 4 days per week. Hours may vary based on the operational needs of the department. You will work at University Hospital in Madison, WI.
Be part of something remarkable
Bring your excellent customer service to UW Health.
We are seeking a Patient Access Representative - Hospital to:
- Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients.
- Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills
- An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
- Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
- Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
- Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
- The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.
- High School Diploma or equivalent Required
- Associate's Degree in Business, Finance. Health Information Management or related field Preferred
- 1 year of experience in a customer service-related field Required
- 1 year of experience in a healthcare, call center, business, financial or insurance related field Preferred
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
University Hospital in Madison is a Magnet®-designated facility that’s ranked Wisconsin’s #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.
Job Description