Operational Supervisor

POSITION SUMMARY:

Supervises clinical and clerical support staff in assigned area of responsibility.  Assists in overseeing unit budget and operations ensuring quality patient care and cost-effectiveness.  Assists Department manager/director in the implementation of unit, department and institutional strategic goals.  Assists department manager/director with employee performance issues and provides input for performance evaluations in conjunction with department manager/director. As needed, provides clinical care. Participates in continuous quality improvement activities and educational experiences in support of departmental and divisional nursing philosophy and objectives, as well as Health System initiatives.

AGE SPECIFIC CARE:

Provides age and culturally appropriate assessment, interpretation of clinical and laboratory data and develops and implements age appropriate interventions and plans of care including education within the parameters of his/her position responsibilities and licensure.

EDUCATION/TRAINING:

 Bachelor’s degree in nursing required.  Previous clinical experience preferred.

LICENSURE/CERTIFICATION:

Current RN licensure in the State of Illinois.  

Operating Room:  ACLS & PALS preferred.

EXPERIENCE/SKILLS/ABILITIES:

Demonstrated leadership skills.  Excellent communication, organization and critical-decision making skills required.  Good interpersonal skills and ability to effectively interact with all levels within the organization and community.  Successful completion of annual clinical, age and job specific competencies and skill verification tools required.

Operating Room:  At least two years of OR nursing experience required.

ESSENTIAL FUNCTIONS:

1. Provides support and supervision to Unit staff in the delivery of patient care and carrying out strategic vision.

1. Monitors staff resource utilization, including preparing and reviewing daily staff schedules, addressing short term fluctuations and assigning daily work and/or patient assignments.

1. Assists in staff development, training, and education and assures compliance with department and System policies and procedures. 

1. Functions as a coach and role model for staff and monitors performance, recommending corrective action and participating in discipline as needed.  Provides input for performance evaluations for professional and ancillary staff.

1. Facilitate efficient patient flow through the system and/or area.  Implements plans and tactics for area of responsibility.

1. Assists manger in monitoring and maintaining supply resource utilization and expense within established budget parameters.

1. Assists manager/director with monitoring, evaluating, and modifying department and management scorecard plans.  Implements and evaluates plan effectiveness. 

1. Monitors, evaluates, and resets operational and clinical methods and outcomes and communicates progress to manager.

1. Participates in frontline interventions, monitors staff and patient response to care.  Markets service to internal and external customers, maintaining service excellence.