What are the responsibilities and job description for the Referral and Authorization Coordinator - Hospital - FT position at UVALDE MEMORIAL HOSPITAL?
Authorization and Referral Coordinator – Patient Access
Location: Uvalde Memorial Hospital – Uvalde, Texas
Job Type: Full-Time
Make a Difference Every Day
At Uvalde Memorial Hospital, we’re committed to ensuring our patients receive the care they need — without delay. As an Authorization and Referral Coordinator, you’ll play a vital behind-the-scenes role in making that happen. By securing necessary insurance authorizations and coordinating referrals, you’ll help remove barriers to care, support our clinical teams, and create a smoother experience for patients during their healthcare journey.
In This Role, You Will:
- Obtain prior authorizations for inpatient and outpatient services, procedures, and treatments to ensure timely care.
- Review and verify insurance coverage, benefits, and requirements to prevent service delays.
- Coordinate referrals from primary care providers to specialists and other healthcare services.
- Track and follow up on the status of referrals and authorizations to ensure proper documentation and follow-through.
- Maintain accurate records in the hospital's electronic medical records (EMR) system and prepare reports as needed.
- Communicate with insurance companies, providers, and patients to clarify benefits, requirements, and next steps.
- Provide support and education to staff and providers regarding authorization and referral procedures.
- Ensure compliance with payer guidelines, HIPAA regulations, and hospital policies.
What We're Looking For:
- High school diploma or equivalent required; Associate’s or Bachelor’s degree in healthcare or business administration preferred.
- At least 2–3 years of experience in a healthcare setting, with prior experience in billing, referrals, or insurance verification strongly preferred.
- Proficiency in EMR systems and Microsoft Office Suite.
- Strong organizational skills and the ability to manage multiple deadlines.
- Excellent communication and customer service skills.
- Knowledge of insurance plans, payer requirements, and HIPAA compliance.
- Ability to work well both independently and as part of a team in a fast-paced setting.
Why You’ll Love Working Here:
- You'll help ensure patients get timely access to care while supporting clinical and financial operations.
- Be part of a mission-driven team focused on service and integrity.
- Enjoy growth opportunities in a dynamic healthcare environment.
- We celebrate milestones, big and small — especially yours!
Ready to Join Our Family?
If you're passionate about making healthcare smoother for patients and staff alike, we would love to meet you.