What are the responsibilities and job description for the Physician Practice Director position at UVALDE MEMORIAL HOSPITAL?
About Uvalde Memorial Hospital
Uvalde Memorial Hospital (UMH) is a trusted healthcare provider in Uvalde, Texas, dedicated to delivering high-quality, patient-centered care to our community. Through our physician practices and outpatient services, UMH is committed to operational excellence, regulatory compliance, and continuous improvement in access, quality, and patient experience. We are seeking a Physician Practice Director to support the operational leadership and strategic performance of our physician practices.
Position Overview
The Physician Practice Director is responsible for the day-to-day operational management and strategic support of a group of physician practices. This role focuses on clinic operations, staff leadership, patient experience, compliance, and financial performance while partnering closely with providers and administrative leadership. The Director reports to the Physician Practice Administrator and works collaboratively with physicians, clinical teams, and administrative staff to ensure efficient workflows, regulatory compliance, and high-quality patient care across outpatient settings. This is an exempt position with on-site clinic presence required.
Key Responsibilities
- Oversee day-to-day operations of assigned physician practices to ensure efficient workflows, appropriate staffing, and high-quality patient care
- Develop, implement, and maintain operational policies, procedures, and protocols to support consistency and efficiency
- Monitor operational and financial performance; assist with budgeting, expense control, and revenue optimization efforts
- Conduct proactive audits to ensure alignment with organizational expectations, performance standards, and compliance requirements
- Recruit, train, supervise, and support administrative and clinical staff, providing ongoing coaching and performance feedback
- Promote a positive, collaborative work environment that supports teamwork, accountability, and professional development
- Address patient concerns, complaints, and feedback promptly while supporting initiatives to enhance patient satisfaction
- Oversee patient scheduling, registration, billing, and administrative processes to improve patient flow and minimize wait times
- Ensure compliance with healthcare regulations, accreditation standards, HIPAA requirements, and organizational policies
- Partner with providers and staff to support accurate documentation, coding, and billing practices
- Manage vendor, supplier, and contractor relationships, including service oversight and contract coordination
- Collaborate with insurance carriers, government agencies, and other stakeholders as needed
- Represent the organization in community initiatives and support community engagement efforts
- Develop, implement, and support emergency preparedness, incident response, and workplace violence prevention initiatives
- Maintain strong communication and collaboration with physicians, clinic staff, and hospital leadership
Schedule Requirements
- On-site clinic presence typically Monday–Friday, 8:00 a.m. – 5:00 p.m.
- Exempt employees are expected to be available as needed and may be required to respond outside of normal business hours
Qualifications
Education
- Bachelor’s degree in Healthcare Administration, Business Administration, or related field required
- Master’s degree preferred
Experience & Skills
- Strong leadership and supervisory experience in a healthcare setting
- Knowledge of healthcare regulations, accreditation standards, and quality improvement processes
- Demonstrated ability to think strategically and implement effective operational initiatives
- Strong communication, organizational, and problem-solving skills
- Proficiency with EHR systems and healthcare management software
- Advanced proficiency in Microsoft Office Suite
Why Join Uvalde Memorial Hospital?
- Competitive compensation and comprehensive benefits
- Supportive leadership and collaborative culture
- Opportunity to impact clinic operations and patient experience
- Meaningful work in a community-focused healthcare organization