What are the responsibilities and job description for the Patient Access Clerk - Laboratory - PT position at UVALDE MEMORIAL HOSPITAL?
Patient Access Clerk – Laboratory Department
Location: Uvalde Memorial Hospital
Job Type: Part-Time
Schedule: Monday-Friday 3p-6p
Be the Friendly Face Behind Exceptional Patient Care
At Uvalde Memorial Hospital, we know that a positive patient experience begins with compassionate and professional support. We are looking for a Patient Access Clerk to join our Laboratory team and help create a welcoming, efficient, and patient-centered environment for everyone we serve.
This role is more than registration and scheduling — it’s an opportunity to provide reassurance, support healthcare teams, and make every patient interaction meaningful from the moment they walk through our doors.
In This Role, You Will:
- Welcome patients with kindness and professionalism while assisting with registration and check-in processes.
- Verify patient information, insurance details, and test orders accurately and efficiently.
- Support laboratory operations through data entry, specimen coordination, and communication with clinical staff.
- Answer phone calls, assist with patient questions, and provide clear pre-test instructions.
- Maintain accurate patient records while ensuring HIPAA compliance and confidentiality.
- Help create a clean, organized, and positive reception environment for patients and visitors.
- Collaborate with laboratory and radiology teams to support smooth departmental operations.
- Provide excellent customer service and assist in resolving patient concerns with compassion and professionalism.
What We’re Looking For:
- High school diploma or equivalent required.
- Current BLS certification for healthcare providers required.
- Previous healthcare, laboratory, or medical office experience preferred.
- Strong communication, customer service, and organizational skills.
- Experience with Electronic Health Records (EHR) systems preferred.
- Ability to multitask, maintain attention to detail, and support a fast-paced healthcare environment.
- A caring and dependable team player committed to exceptional patient service.
Why You’ll Love Working Here:
- Be part of a supportive healthcare team focused on patient-centered care.
- Play an important role in helping patients feel welcomed and supported.
- Opportunities for growth, learning, and professional development.
- Competitive compensation and comprehensive benefits package.
- Work in a collaborative environment where your contributions matter every day.
Ready to Join Our Family?
If you’re ready to bring compassion, professionalism, and excellent customer service to a team dedicated to caring for our community, we would love to meet you.