Temp: Office Assistant for the Office of Learni...

About Utica University:

Located in the heart of Central New York, Utica University is a comprehensive, independent, private institution founded in 1946 as Utica College. We offer many of the advantages of a large university, such as undergraduate and graduate degree options, excellent academic programs, and outstanding faculty, but with an intimacy and a high degree of personal attention more closely associated with smaller private institutions.

We empower learners to achieve their career and life goals through personally enriching experiences and outstanding educational pathways.

At Utica University, we are committed to creating a working and learning environment where all people feel supported.

Following our institutional values, we work to support diverse perspectives, backgrounds, and experiences in an equitable, respectful, and inclusive environment, while promoting freedom of expression and encouraging civil discourse.

Job Description:

Position Summary:

The Office Assistant for the Office of Learning Services is a temporary, 20-hour-per-week position responsible for coordinating and supporting all student testing operations. This includes scheduling exams, coordinating and providing proctoring services, maintaining accurate testing records, and communicating with instructors and students to ensure testing accommodations and procedures are implemented effectively. In addition, the position provides essential front-office support, including answering phones, scheduling student appointments, greeting students, faculty, and staff, and triaging questions and concerns to the appropriate staff or resources.

Responsibilities:

• Schedule, organize, and proctor student exams
• Serve as a point of contact for students and instructors regarding testing schedules, procedures, and related questions
• Answer phones, schedule student appointments, greet constituents, and provide general administrative assistance
• Triage student questions and concerns, provide appropriate information and resources, and refer students accordingly

Requirements:

Education and Experience:

• High School Diploma

Skills/Abilities:

• Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
• Exceptional attention to detail and accuracy, particularly when scheduling and coordinating student testing.
• Strong communication and interpersonal skills when working with students, faculty, staff, and visitors.
• Customer service and problem-solving skills with the ability to respond professionally and appropriately to student questions and concerns.

Supervisory Responsibility:

• N/A

Driving Responsibility:

• N/A

Travel:

• N/A

Additional Information:

Visa sponsorship is not available for this position

EEO Statement

Utica University is committed to equal opportunity and creating a welcoming work environment for all employees. All qualified applicants will receive consideration for employment without regard to veteran status, disability, citizenship status, domestic violence victim status, or protected status under applicable local, state, or federal law.

Commitment to Supporting and Hiring Veterans

Utica University is a comprehensive, independent, private institution founded in 1946 to offer options for higher education study to veterans returning from the Second World War. More than seventy years since veterans returned from WWII, this tradition of serving veterans is still held in high regard here at Utica University, and we are proud to welcome veterans as students and as valued members of our faculty and professional staff.

Application Instructions:

To be considered for this position, you must upload and include the following information:

• Submit a resume and cover letter at time of application.
• Three (3) references are required to be listed on the application. These should be professional references, two of which must be current or former supervisors. Finalist will be contacted prior to reference checking.
• Offers are contingent on the completion of a post-offer background check, and official transcripts are required upon hire.