84-400 Wardrobe Associate

The Wardrobe Associate supports the daily operations of the Wardrobe Department by ensuring that uniforms, linens, and related items are cleaned, repaired, and presented to the highest standards. This position plays a key role in maintaining the professional appearance of all team members across the property. The Wardrobe Associate assists with laundry operations, basic sewing and alterations, and uniform distribution while learning advanced techniques under the direction of the Wardrobe Manager. This role requires attention to detail, strong organizational skills, and a commitment to safety, teamwork, and consistent service delivery.

Uniform Issuance & Inventory Control
Issue, receive, and track employee uniforms, linens, and related items using established inventory systems. Maintain organized storage areas and ensure accurate recordkeeping to support consistent availability for all departments.

Garment Care, Repair & Tailoring
Perform basic sewing, repairs, and alterations to employee uniforms and linens as directed. Use hand stitching, straight stitching, blind stitching, and machine operation to ensure professional fit and presentation.

Laundry & Fabric Handling
Assist with laundry operations including sorting, washing, drying, folding, and pressing uniforms, linens, and towels. Follow established procedures for proper fabric care and the safe use of chemicals and laundry equipment.

Quality Assurance & Presentation
Inspect all uniforms and linens for cleanliness, damage, or improper fit. Ensure finished items meet property standards for quality, appearance, and presentation before returning them to service.

Customer Service & Department Support
Provide professional, courteous, and timely service to all employees and departments. Assist in fittings, issue replacements as needed, and maintain a positive and service-oriented attitude.

Safety & Compliance
Follow all safety procedures and departmental standards, including proper use of chemicals, equipment, and personal protective gear. Maintain awareness of chemical safety data sheets (MSDS) and report any equipment or safety concerns immediately.

Teamwork & Communication
Collaborate closely with other Wardrobe team members to meet deadlines and maintain consistent operations. Communicate supply shortages, repair needs, or process concerns to the Wardrobe Manager promptly.

Operational Efficiency
Assist in maintaining a clean, organized, and efficient workspace. Support departmental efforts to streamline workflows and improve service delivery.

General

• Must be at least 18 years of age and able to obtain and maintain a Ute Mountain Ute Gaming Commission Non-Support License
• Must pass UMUGC background investigations (non-support level).
• Must be fluent in English with strong verbal and written communication skills. 
• Must be able and willing to work a flexible schedule, including weekends and holidays

Education

• High school diploma or equivalent preferred.   

Experience

• This is an entry-level position, no prior experience is required.
• Previous experience in customer service, tribal gaming, or a similar environment is preferred.
• Previous sewing and laundering experience strongly preferred.

Knowledge, Skills, and Abilities (KSAs)

• Knowledge or willingness to learn basic sewing, garment repair, and clothing construction techniques.
• Knowledge or willingness to learn about different fabric types, proper washing methods, and safe chemical handling.
• Knowledge or willingness to learn proper uniform presentation standards, including cleanliness, fit, and professional appearance.
• Skill or aptitude to learn sewing machine operation, hand-stitching, and basic tailoring techniques.
• Skill in folding, pressing, and preparing uniforms, linens, and towels for distribution.
• Skill in organizing, labeling, and maintaining accurate inventory records.
• Ability to follow detailed instructions and complete assigned tasks efficiently and accurately.
• Ability to manage multiple tasks while maintaining attention to detail in a fast-paced environment.
• Ability to communicate effectively and professionally with coworkers and other departments.
• Ability to work both independently and as part of a small team with minimal supervision.
• Ability to maintain a clean, safe, and organized workspace while following all safety and sanitation standards.
• Ability to demonstrate reliability, punctuality, and a consistent work ethic.
• Familiarity with Microsoft Office Suite (Word, Excel, Outlook, etc.) and inventory management techniques.