Student Associate

Job Posting Title: Student Associate ---- Hiring Department: Facilities Services ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Non-Exempt from FLSA ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue Until Aug 31, 2026 ---- Location: UT MAIN CAMPUS ---- Job Details: General Notes A highly responsive and knowledgeable crew providing outstanding service for Facilities Services and to the university community. Your skills will make a difference. You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will contribute to operational excellence and enhance the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. Must be authorized to work in the United States on a full-time basis for any employee without sponsorship. Security sensitive; Criminal background check conducted on selected applicant. Hiring decision is contingent on applicant clearing check. This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code §51.215. Applications will be reviewed online by the hiring department. Purpose The student associate will support the FS Director’s Office by providing front-line customer service, managing visitor check-ins, phones, and departmental inboxes. Responsibilities include assisting with calendar and resource reservations, updating organizational materials and maintaining SharePoint, and supporting events like New Employee Orientation and Leadership Roundtables. The role also involves using Smartsheet to track employee recognition, retirement requests, and flexible work arrangements, and assists staff departments with translations. Responsibilities Providing front-line customer service and reception coverage, managing visitor check-ins, answering front-desk phone lines, and responding to and managing departmental inboxes. Assisting with calendar/resource reservations, updating organizational materials and maintaining SharePoint, and supporting events like New Employee Orientation, Leadership Roundtables, and workshops. Use Smartsheet to track employee recognition, retirement requests, and flexible work arrangements. Assist staff departments with translations, with strong emphasis for fluent and Native French communications. Drive University vehicles. Maintain acceptable driver rating as established in Policy: UTS157 Section 2.5.4. Required Qualifications 1. Naturally welcoming demeanor 2. Interest in business and operations fields 3. Strong oral and written communication skills 4. Proficient with Microsoft Office Suite 5. Responsible and dependable 6. Creative thinker and problem solver 7. Ability to work with minimal supervision and produce quality work Relevant education and experience may be substituted as appropriate. Preferred Qualifications Fluency or Native French speaking Salary Range $18.00 per hour Working Conditions Environmental Demands: May work around standard office conditions Physical Tasks: Repetitive use of a keyboard at a workstation Use of manual dexterity Additional Working Conditions: Visa sponsorship NOT available. Please do not apply if you require Visa sponsorship. This position requires you to maintain internet service to be used as required for work. Work Shift 40 Hour Work Week Schedule; Monday-Friday, 08:00 AM – 05:00 PM. Schedule to be determined with supervisor. Required Materials Resume/CV 3 work references with their contact information Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left-hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Please make sure you meet all the required qualifications and you can perform all of the essential functions with or without a reasonable accommodation. ---- Retirement Plan Eligibility: Students in this position may choose to enroll in the UTSaver voluntary retirement programs. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701. Start Here, Change the World At The University of Texas at Austin, tradition meets innovation in the heart of a city that frequents lists of the best places to live and work. Named by Forbes as one of America's Best Large Employers for the sixth year in a row in 2025, UT offers both a dynamic work environment and a gateway to vibrant local culture. Whether you're at the forefront of the student experience, conducting world-changing research or supporting the engine that drives Texas’ flagship university, working at UT means making a lasting impact on our city, our state and our world. Our more than 20,000 faculty and staff empower 55,000 students to challenge ideas, pursue passions and shape their futures. Joining UT, you’ll become part of a community dedicated to making a meaningful impact on campus and throughout the world. Looking for a student job? Please see our Student Employment site. Comments and Inquiries: Email comments to hrsc@austin.utexas.edu. For questions or concerns regarding equal opportunity only, contact Equal Opportunity Services. Additional information for applicants can be found on the Human Resources web page: Applying for Employment. For more job information, call the Human Resource Service Center at (512) 471-4772, or toll-free at (800) 687-4178. UT Austin is a Tobacco-free Campus