What are the responsibilities and job description for the Business Development Representative position at Utah Paperbox?
Utah Paperbox is looking for an Business Development Representative to join our sales team. This is a great opportunity for a recent college graduate or early-career professional interested in sales, business development, and B2B manufacturing.
This role is focused on outbound prospecting and lead generation. The Associate Business Development Representative will research potential customers, make cold calls, send emails, use LinkedIn and other prospecting tools, and help schedule meetings with manufacturers and brands that may need custom packaging solutions. The right candidate is driven, organized, comfortable with technology, and excited to learn from an experienced sales team in a relationship-based, custom manufacturing environment.
What You’ll Do
- Research, identify, and prospect potential customers, with a primary focus on manufacturers and brands that may need custom packaging solutions.
- Generate new business opportunities through consistent outbound activity, including cold calls, emails, LinkedIn outreach, referrals, and other prospecting methods.
- Make a high volume of outbound calls each day to introduce Utah Paperbox, qualify potential opportunities, and schedule meetings for the sales team.
- Help build and maintain a pipeline of new business opportunities by identifying decision makers, gathering basic customer information, and tracking next steps.
- Schedule introductory meetings for qualified prospects and, when appropriate, participate in or shadow meetings with experienced sales representatives.
- Learn how to conduct consultative discovery, including understanding customer needs, timelines, volumes, packaging requirements, and potential challenges.
- Maintain accurate and timely CRM records, including calls, emails, meeting notes, follow-ups, and opportunity progress.
- Collaborate with sales leadership and experienced sales representatives to support prospecting strategy, account research, and follow-up activity.
- Develop a strong understanding of Utah Paperbox’s products, capabilities, sales process, customer types, and value proposition.
- Demonstrate persistence, professionalism, and accountability in a role that requires frequent outreach and comfort with rejection.
What We’re Looking For
Required Qualifications
- Bachelor’s degree preferred; equivalent years of relevant sales, business development, customer service, or professional experience may substitute for this requirement.
- Comfortable making a high volume of cold calls and initiating conversations with new prospects.
- Strong technology skills, including the ability to confidently use a CRM, email, Microsoft Office, LinkedIn, online research tools, and other sales-related software on a daily basis.
- Strong communication skills, both over the phone and in writing.
- High level of personal accountability, organization, and follow-through.
- Ability to handle rejection, stay motivated, and remain consistent with daily prospecting activity.
- Willingness to learn a technical, custom, and relationship-based sales process.
- Ability to accurately track activity, notes, and follow-up tasks in a CRM.
- Professional, positive, and team-oriented approach.
Preferred Qualifications
- 1–3 years of sales, customer service, business development, recruiting, or other outbound-focused experience.
- Experience in B2B sales, business development, lead generation, or appointment setting.
- Experience using a CRM, LinkedIn, email outreach tools, or other sales prospecting platforms.
- Interest in growing into a full-cycle sales or outside sales role over time.
- Comfort working in a manufacturing, packaging, print, or custom product environment.
About Utah Paperbox
Utah Paperbox is a fifth-generation, family-owned packaging manufacturer based in Salt Lake City, Utah. For more than 110 years, we have partnered with brands and manufacturers to create custom folding carton and rigid packaging solutions. We are proud to be an independent manufacturer with a long history, a strong team culture, and a focus on quality, service, and long-term customer relationships.