What are the responsibilities and job description for the Front Desk Coordinator position at Utah Gastroenterology?
Granite Peaks Gastroenterology is seeking a Full time Receptionists for our Sandy Gastroenterology Center/Clinic and our Endoscopy Center. Our office is growing, and we are looking for a professional and motivated individual to join our team.
We believe in compassionate care and impeccable service. We take pride in treating everyone with kindness, honesty, and respect. We are looking for someone in alignment with our values that can support our growing team.
Education: Graduate of an accredited high school or GED. Able to read and communicate in English. BLS.
- Experience: One to three years of related experience – preferably in a peri-operative setting or medical office
To perform this position successfully, the individual must be able to perform each essential duty. This is not all-inclusive list.
- Assist in patient care reflecting needs of the patients, families, and the facility.
- Give care reflecting the flexibility in rules and regulations, as indicated by patients’ needs.
- Performance indicates knowledge in all areas of care specific to outpatient/ambulatory care, scheduling in computer, medical record maintenance, confidentiality, and phone skills.
- Utilize personal initiative, maintain a steady level of productivity, must be a self-starter, and a compatible and supportive team player.
- Communicate appropriately and clearly to the Center Director and Director of Nursing.
- Clinically
- Treat family and patients with respect and dignity.
- Use universal precautions.
- Meet current documentation standards and policies and complete them during each workday.
- Oversee the waiting room for changes in patient condition, family concerns, and respond to inappropriate behavior in a professional manner as needed.
- Assist in Code situation with family, 911 alert, chart preparation for transfer, and emergency personnel.
- Maintain a safe environment for patient, coworkers, and self.
- Assist in the par levels for supplies by tracking and reporting the center’s needs to the Director or Center Director.
- Maintain log of initials and signatures.
- Prepare charts for the following day’s patients. This includes collecting from the office a history and physical not greater than 30 days old and a complete medication list if available. This task should be completed by noon the day prior to scheduled procedures so it can be reviewed by nursing staff.
- Collect charts at the end of the workday and secure them.
- Secure the records while dictation and pathology are transcribed, reviewed, and signed. Then store these appropriately.
- Prepare schedules for use throughout the facility.
- Batch patient charges and forward as directed.
- Answer telephone in polite/professional manner and communicate information to appropriate personnel in timely fashion.
- Check the patient in, confidentially and systematically, making sure to collect copies of his/her insurance card, picture ID, signed forms as required, and organize information so nurses can retrieve.
- Take on other duties as assigned
Job Type: Full-time
Pay: $18.50 - $19.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Sandy, UT 84092 (Required)
Ability to Relocate:
- Sandy, UT 84092: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $20