Clinical Outreach Liaison - Inpatient Rehab

Monday through Friday 

(9a - 5:30p)

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY
This position works independently with minimal supervision to increase program volumes by leveraging key marketing strategies and building relationships with both internal and external referral sources. 

 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Bachelor's Degree or higher in one of the following 
• Nursing 
• Physical Therapy 
• Occupational Therapy 
• Speech Language Pathology 
• Respiratory Therapy 
   

• Experience
  Networking abilities, computer skills and familiarity with Prospective Payment system for Rehab 
   

• Licenses and Certifications
  BASIC LIFE SUPPORT course accredited by the American Heart Association (AHA) or American Red Cross (ARC). 
   

Preferred

• Experience
  3 years experience. 
   

JOB DUTIES

• Serves as a liaison and point of contact with all current and future referral sources to ensure that all processes related to patient referral are standardized, of consistently high quality and allow for seamless occurrence. Develops and plans all activities associated with community clinical outreach efforts.
• Develops and maintains strong relationships in the referring community. Establishes an ongoing marketing plan that clearly identifies: New referral contacts and plan for building a business relationship, identification of top referral sources and plan to assure their continued referral commitment, referral contacts that have fallen off and plan to recapture business, clear volume expectations, specific targets for building referred business from a diverse and extensive referral base, and implementation of strategies to create referrals/admissions to achieve sustainable growth.
• Maintains process for assessing current referral patterns for selected target areas by identifying physician referral patterns, health related community events, established physician practices and major gatekeepers in outreach and network communities. Establishes and promotes collaborative relationships with physicians, payers and other members of the healthcare team, including non-UTSW physicians (vendor management). Seeks opportunities to increase the growth of business within the assigned communities, identifying and cultivating potential referral sources relevant to the population served.
• Interviews patient, family, physician and other stakeholders to gather market intelligence and program feedback. Communicates pertinent information to appropriate staff.
• Exceeds volume targets by establishing influence in market segments, including, but not limited to physicians, practitioners, social services, hospitals, professional organizations, etc. through a variety of avenues such as personal appointments and visits, phone calls, letters, emails and conferences. Leads a proactive business development program through by developing valid account relationships out in the field with key referral sources.
• Serves as a resource to other staff members and promotes a collegiality between staff physicians and leaders. Participates in interdisciplinary healthcare teams to facilitate the integration of managed care concepts within the daily practice standards. Acts as a consultant within the organization and in the community.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies.
• Assures hospital is considered an educational source for patient services information. Provides ongoing monitoring and analysis of trends, issues, and data to improve systems of communication between the hospital and its public, and to build confidence in the institution.
• Serves as a representative of the program. Participates in community activities and educational in-services/seminars. Educates hospital-based or other health care professionals and physicians as well as patients and families regarding services and programs. Attends meetings as required.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.