What are the responsibilities and job description for the Facilities Supervisor position at UST?
Role Description
Facilities Supervisor
Lead I - Corporate Services
Who We Are
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of 29,000 practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.
Visit us at UST.com.
You Are
The Facilities Supervisor is responsible for coordinating day-to-day facility operations for an office located in America Free Zone (AFZ).
The Opportunity
What You Need
Employees receive eleven (11) paid holidays, two (2) weeks of paid vacation per year, and are eligible for health, dental, disability and life insurance.
What We Believe
We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
Humility
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity
Through business, we will better the lives of those less fortunate than ourselves.
Integrity
We honor our commitments and act with responsibility in all our relationships.
An Equal Opportunity Workplace, Free of Discrimination and Harassment
At UST, we strive to provide a work environment free of discrimination and harassment. We are an equal opportunity employer and employment decisions are based on merit and business needs. Our Human Rights Policy further illustrates our stand on this. We are committed to following fair employment practices that provide equal opportunities to all employees. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status, or any other legally protected status. At UST, we value diversity and believe that a diverse workplace builds a competitive advantage.
Un lugar de trabajo con igualdad de oportunidades y libre de discriminación y acoso
En UST, nos esforzamos por proporcionar un ambiente de trabajo libre de discriminación y acoso. Somos un empleador que ofrece igualdad de oportunidades y basa las decisiones de empleo en los méritos y las necesidades del negocio. Estamos comprometidos a seguir prácticas de empleo justas que brinden igualdad de oportunidades a todos los empleados. No discriminamos ni permitimos el acoso por motivos de raza, color, religión, discapacidad, género, origen nacional, orientación sexual, identidad de género, expresión de género, edad, información genética, estado militar o cualquier otro estado legalmente protegido. En UST, valoramos la diversidad y creemos que un lugar de trabajo diverso construye una ventaja competitiva.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
#UST
Skills
facility management,security coordination,general maintenance,ticketing systems,
Facilities Supervisor
Lead I - Corporate Services
Who We Are
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of 29,000 practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.
Visit us at UST.com.
You Are
The Facilities Supervisor is responsible for coordinating day-to-day facility operations for an office located in America Free Zone (AFZ).
The Opportunity
- Landlord & Vendor Coordination
- Serve as primary point of contact with AFZ property management for all lease included services (e.g., HVAC, electrical, plumbing and general maintenance).
- Submit, track, and close facility service tickets with AFZ; ensure timely response and resolution.
- Office Operations & Workplace Services
- Oversee daily functioning of office soft services: janitorial, waste management, pest control, security coordination, landscaping and office supplies.
- Maintain inventory for supplies such as PPE, cleaning items, cafeteria items, and office materials.
- Safety, Compliance & Documentation
- Support site safety programs (EHS), including inspections, ergonomic reviews, emergency preparedness, and incident reporting.
- Ensure all facility work complies with company policies and landlord regulations.
- Space Management & Moves
- Support Onboarding Facilities assigned tasks for new RFT employees and contractors.
- Assist with space planning activities, seating updates and reports, churn requests, and small internal moves.
- Budget & Procurement Support
- Support the Facilities Manager with purchase requests, vendor quotations, and contract renewals.
- Special Projects & Events
- Provide operational support for internal events, audits, VIP visits, and facility-related projects.
- Assist with sustainability initiatives such as recycling programs and energy efficiency practices.
What You Need
- The candidate needs to have a degree in Facilities Management, Electro-Mechanical Engineering, Industrial Engineering or related field.
- 1 years of experience in the following areas:
- Facilities operations, property management, or corporate workplace support.
- Coordinate multiple tasks and vendors simultaneously.
- Building systems (HVAC, electrical, cleaning, etc.).
- Microsoft Office and ticketing systems (e.g., ServiceNow, FMX, or similar).
- English and Spanish.
- Preferred Qualifications
- Experience working in business parks such as AFZ, BES, Coyol, or similar.
- Knowledge of OSHA, EHS programs, or emergency response procedures.
- Experience supporting soft services and high-volume office environments.
- Familiarity with procurement or vendor management processes.
Employees receive eleven (11) paid holidays, two (2) weeks of paid vacation per year, and are eligible for health, dental, disability and life insurance.
What We Believe
We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
Humility
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity
Through business, we will better the lives of those less fortunate than ourselves.
Integrity
We honor our commitments and act with responsibility in all our relationships.
An Equal Opportunity Workplace, Free of Discrimination and Harassment
At UST, we strive to provide a work environment free of discrimination and harassment. We are an equal opportunity employer and employment decisions are based on merit and business needs. Our Human Rights Policy further illustrates our stand on this. We are committed to following fair employment practices that provide equal opportunities to all employees. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status, or any other legally protected status. At UST, we value diversity and believe that a diverse workplace builds a competitive advantage.
Un lugar de trabajo con igualdad de oportunidades y libre de discriminación y acoso
En UST, nos esforzamos por proporcionar un ambiente de trabajo libre de discriminación y acoso. Somos un empleador que ofrece igualdad de oportunidades y basa las decisiones de empleo en los méritos y las necesidades del negocio. Estamos comprometidos a seguir prácticas de empleo justas que brinden igualdad de oportunidades a todos los empleados. No discriminamos ni permitimos el acoso por motivos de raza, color, religión, discapacidad, género, origen nacional, orientación sexual, identidad de género, expresión de género, edad, información genética, estado militar o cualquier otro estado legalmente protegido. En UST, valoramos la diversidad y creemos que un lugar de trabajo diverso construye una ventaja competitiva.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
#UST
Skills
facility management,security coordination,general maintenance,ticketing systems,