What are the responsibilities and job description for the Registration Clerk position at USPI?
TOPS Surgical Specialty Hospital is a premier surgical facility recognized for delivering exceptional care in a patient-focused environment. We specialize in a wide range of surgical services, supported by a dedicated team committed to safety, efficiency, and clinical excellence.
We are currently seeking a personable, detail-oriented Full-time Registration Clerk to join our Business Office team. The ideal candidate is highly organized, enjoys interacting with patients and families, and ensures that all registration and admission processes are handled accurately and efficiently.
Responsibilities
- Greet patients and visitors in a professional and welcoming manner
- Register patients for surgical and outpatient procedures by verifying demographics, insurance, and required documentation
- Obtain signatures for consent forms and financial agreements while ensuring accuracy and compliance
- Collect co-pays, deductibles, or outstanding balances at the time of registration in accordance with hospital policies
- Enter and update patient information into the electronic medical record (EMR) system with precision
- Answer and direct phone calls, respond to inquiries, and provide clear information regarding appointments or services
- Work closely with clinical and business office staff to ensure a smooth registration and admissions process
- Maintain patient confidentiality and adhere to HIPAA regulations at all times
What We Offer
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status:
- Medical, dental, vision, and prescription coverage
- Life and AD&D coverage
- Availability of short- and long-term disability
- Flexible financial benefits including FSAs and HSAs
- 401(k) and access to retirement planning
- Paid holidays and vacation
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to delivering surgical services in the most efficient and clinically excellent manner.
USPI is proud of our inclusive culture. We respect differences and nurture the contributions of each individual while leveraging diversity to better serve our patients and physicians.
Required Skills:
- Strong communication and interpersonal skills with a patient-first approach
- Proficiency in Microsoft Office Suite and electronic medical record (EMR) systems
- Excellent organizational skills with the ability to manage multiple priorities
- High level of accuracy and attention to detail in data entry and documentation
- Professional demeanor and ability to provide compassionate customer service
- Bilingual (English/Spanish) preferred but not required
Required Experience:
- Previous experience in patient registration, admissions, or front office clerical work preferred
- Knowledge of insurance verification, billing processes, or medical terminology a plus
- Healthcare setting experience strongly desired
- High school diploma or equivalent required; additional medical office or healthcare administration training a plus