Executive Assistant to the CEO

Why join our team?

With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.

Don’t take our word for it. The external “Great Place To Work” survey found that:

• The USO is a Certified Great Place to Work 2025-2026
• 96% feel good about the ways we contribute to the community.
• 94% are proud to tell others they work here.
• 92% feel their work has special meaning: this is not "just a job."
• 91% feel that when you join the company, you are made to feel welcome.
• 92% feel people here are treated fairly regardless of their race.
• 88% feel people here are treated fairly regardless of their gender.

The Executive Assistant to the CEO provides high-level administrative and operational support to the CEO and ensures effective and efficient executive

Principal Duties and Responsibilities (*Essential Duties)

• Serve as the primary point of contact between the CEO and internal and external stakeholders. Interact with stakeholders via phone, mail, email, and in-person.*
• Manage the CEO’s calendar, including scheduling, prioritizing, and coordinating meetings, events, travel, and conference calls.*
• Draft, proofread, and prepare correspondences, presentations, and meeting materials, ensuring alignment with the CEO’s message, tone and style. Research, prepare summaries, reports, and recommendations as assigned. Exercise discretion, judgment, and organizational knowledge to facilitate CEO’s activities.*
• Attend meetings, record minutes, and ensure timely follow-up on action items.*
• Sign documents for CEO in compliance with corporate policies and in agreement with CEO. Develop and maintain mail management processes for the CEO.
• Independently initiate and implement processes to manage projects, information, and people.
• Work independently and collaboratively across teams to manage projects, information and people. May enlist the assistance of staff or other resources as needed.
• Process invoices, project track expenses, and approve routine expenditures, manage budget. Process and reconcile CEO’s expenses and corporate credit card charges.
• Build and maintain positive, strategic relationships at all levels of the organization, including with senior leaders, board members, administrators, and external partners. Resolve conflicts proactively, and coordinate with team members to optimize executive office productivity.
• Maintain confidentiality and professionalism in all interactions.
• Retain and manage the CEO’s electronic signature, ensuring use only with CEO approval and in accordance with organizational policies.
• Perform other duties as assigned to support the CEO and organizational objectives.

Job Specifications - minimum Knowledge, Skills, Abilities and Behaviors necessary to perform the job successfully. Equivalent combination of education and experience is acceptable.

• Bachelor’s degree in business administration, nonprofit management, or related field preferred.
• 5 years’ experience in C-Suite level executive support, board administration, or nonprofit governance.
• Demonstrated expertise in financial management, expense reporting and budget analysis.
• Advanced proficiency with Microsoft Office, Adaptive, Salesforce, Concur.
• Strong organizational, planning, and time management skills; ability to prioritize and manage multiple projects.
• Excellent written and verbal communication skills; ability to draft correspondence in CEO’s preferred style.
• High level of discretion, judgment, and confidentiality.
• CAP (Certified Administrative Professional) or similar credential valued.
• Must be a strong advocate of the USO’s mission.

Details

• This position is located in Arlington, VA. Preference will be given to local candidates within commuting distance to the location.
• Resume and cover letter are required for full consideration.
• Background check – education, criminal and driving required.
• The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

If that’s not enough to convince you, here are some direct quotes from employees:

• The organization truly cares about the people who work here.
• I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level.
• There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.
• Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.
• The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.
• The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.

#theUSO

Apply today. Join the mission. Join Team USO.