What are the responsibilities and job description for the Financial Aid Counselor position at usm-pilot?
Special Instructions to Applicants
Applicants must be currently authorized to work in the
United States on a full-time basis without the need for visa sponsorship. The
University will not sponsor applicants for work visas (e.g., H-1B).
Job Summary
Award and counsel students and parents with financial aid specifically to offset cost of higher education. Verifies and completes files based on federal, state and University guidelines to award financial aid in a timely manner.
Primary Job Duties and Responsibilities
- Awards student financial aid by applying knowledge of need analysis, federal regulations and guidelines, and internal packaging policies.Evaluates federal eligibility by verifying federal applications and resolves any conflicting information by comparing income and asset information on federal applications, tax returns and other documentation received from applicants.
- Counsel students, parents, and others about financial aid. Request needed data from students or other agencies and institutions to complete files. Answers questions from co-workers, faculty, and staff concerning federal regulations on verification and awarding. Interacts with students and/or parents to clarify information for applicant’s files and responds to questions concerning documentation.
- Responds to written or oral inquires of financial aid application or processing.
- Answer telephones, emails, and helps customers at the front counter as needed.
- Assists in the development of office policies and procedures and other duties as assigned.