Operations Coordinator

Overview:

Generate all service requests for Maintenance Program/Contract Services/Tank Services/Caldwell Tank AS Maintenance contracts for all Line of Businesses. Manage and coordinate maintenance plan schedules to ensure timely completion of planned and requested service for all Line of Businesses. Manage cost and revenue budgets for all USCI services to meet internal accounting as well as IRS guidelines. Ensure all contracts are set up and managed with consistency of USCI policies and procedures.

Responsibilities:

• Create New Negotiated Sale//Retail Sales Book Sales through the Oracle process for All Service Offerings
• Maintain Maintenance contracts, Contract Services, Negotiated Sales, Retail Sales, Tank Services, and Caldwell Tank work schedules for all Line of Businesses. Manage all details pertaining to the Customer’s contracts working through Oracle Projects, Task Manager, and Field Service. (Over 5100 Contracts)
• Manage cost and revenue budgets to meet our internal and IRS accounting guidelines.
• Serve as contact person regarding tank schedules and work schedules for Sales, Customer Service, Service Centers and Regional Management.
• Generate all Service Requests based on Service needed. Adhere to Operations guidelines and ISO 9001:2015 procedures.
• Help aid in Hard Closing Service Requests
• Print, Save and Mail Annual Customer Reports
• Save all Contracts to Core Content – Document Management System.
• Ability to work on multiple projects efficiently/effectively
• Planning – ability to organize and schedule multiple tasks for efficiency
• Interpersonal skills – all levels within organization as well as customers, vendors, civic leaders, government agencies
• Capable of functioning in fast-paced environment
• Strong analytical and problem-solving skills, with the ability to assess issues through conversation and proactively convey solutions.
• Empathy for others including external and internal customers, colleagues.
• Discipline to accomplish tasks within established deadlines.
• Ability to effectively follow policies and procedures and work as part of a team
• Communications skills with strong verbal and written correspondence.
• Demonstrates professionalism and follows proper workplace etiquette

Educational requirements - minimum level acceptable for the position:

• Bachelor’s Degree in Business or equivalent preferred
• High School diploma required

Experience should describe both type and amount of necessary qualifying experience. Also, note any professional licenses required:

• Accounting – 0-3 years
• Business operations planning and/or forecasting – 0-3 years

Some on-the-job training will be required, but base skills, knowledge, work-related experience, and/or training must be demonstrated to move into this role.

List specific physical demands and activities of the position with a description of the activity including the frequency and duration required. Also, note the work environment:

• Constantly using near vision to view a computer screen for extended periods of time.
• Constantly typing and using a computer mouse
• Constantly sitting for extended periods of time at desk, in meetings, or in transit
• Frequently talking and hearing on a phone

Majority of work (90% ) performed in a climate-controlled office environment. Requires extended periods sitting, typing/working on computer, talking on phone, etc. Some walking, standing and light lifting required.

Approximate percentage of time spent in each of the following:

• Sitting 75%
• Standing 15%
• Walking 10%

Travel Requirements:

Minimal Domestic Travel

If you are looking to utilize your skills in a fast-paced environment and contribute to the smooth operation of our organization, we encourage you to apply for the Operations Coordinator position.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Ability to Relocate:

• Perry, GA 31069: Relocate before starting work (Required)

Work Location: Hybrid remote in Perry, GA 31069